Integrated Care Extender

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Quick Summary

Key Responsibilities

Conduct outreach, engagement, and follow-up with members to ensure ongoing connection and support Coordinate services and appointments,

Requirements Summary

Must be at least 18 years of age Minimum of a high school diploma or equivalent credential Must meet one of the following: A person with lived experience with

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Other

Some careers are just jobs. This one is different. At Pinnacle Family Services, the work you do every day has a real and lasting impact on children and families who need it most.

For over 30 years, we've provided evidence-based therapeutic foster care and behavioral health services to at-risk youth across North Carolina and South Carolina — specializing in serving children who have experienced trauma, loss, abuse, or neglect. Our approach is trauma-informed and relationship-focused, because we know that healing happens through connection.

When you join Pinnacle, you're not just joining an organization — you're joining a community of professionals who show up every day because they genuinely believe in this work.

Responsibilities

~1 min read

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A person with lived experience with an I/DD or TBI, with demonstrated knowledge of and direct experience navigating the North Carolina Medicaid delivery system
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A person with lived experience with a behavioral health condition who is a Certified Peer Support Specialist
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A parent or guardian of an individual with an I/DD, TBI, or behavioral health condition, with at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (parent/guardian cannot serve as an extender for their own family member)

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Minimum of two years of paid experience in roles similar to the Extender Functions, with at least one year of hands-on experience working with the Tailored Care Management eligible population

We recognize that people who care for others need support themselves. Health Connect America offers a comprehensive benefits package to promote your professional and personal well-being:

Flexible scheduling and a culture that values work/life balance
Employee Assistance Program (EAP) including 8 mental health counseling sessions annually
Paid time off and paid holidays for full-time employees
Medical, dental, vision, and voluntary insurance options
Health Savings Account with company contribution
Dependent Daycare Flexible Spending Account
Access to a Health Navigator
401(k) Retirement Plan
Benefits Hub and Tickets at Work — exclusive savings and perks for everyday life

Join a team where your contributions truly make an impact in the lives of individuals and families. Apply now to be part of our dynamic and supportive community at Health Connect America!

Employment at Health Connect America and its companies is contingent upon successful completion of a comprehensive background investigation.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis prohibited under federal, state, or local law. For more information, please review our Equal Employment Opportunity Posters.