Patient Continuity of Care Coordinator (TBC)

The Breast Center Fayettevillemid

Care CoordinatorHealthcare Non-Clinical

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Quick Summary

Key Responsibilities

Calls all patients who have been called back from screening mammograms to evaluate a suspicious finding Manages call back worklist and makes notes updating status of each patient called.

Requirements Summary

Calls all patients who have been called back from screening mammograms to evaluate a suspicious finding Manages call back worklist and makes notes updating status of each patient called.

Technical Tools

Care CoordinatorHealthcare Non-Clinical

The Patient Continuity of Care Coordinator provides oversight for the communication following the MQSA ACR criteria with patients during the journey of breast care and recommendations for followup indicated by final report. Communication between radiologist, Director, Chief Technologists, Office Manager, and nursing is vital to adhere to regulatory requirements.

Responsibilities

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→Calls all patients who have been called back from screening mammograms to evaluate a suspicious finding
→Manages call back worklist and makes notes updating status of each patient called.
→Manages the category O worklist and Birads 4,5,6 worklist for appropriate communication with patients and leadership.
→Requests all surgical pathology reports for patients that we have referred to surgeons.
→Enters/inputs/uploads all pathology reports for patients from both needle biopsies and outside surgeries into the EMR Verifies appropriate follow up is entered for all applicable patients. (ie: screening or diagnostic follow up)
→Requests clinic notes on all patients who have been referred to other medical professionals (surgeons, dermatologists, oncologists, etc).
→Sends all referrals recommended by radiologists and follows up with the office to ensure receipt of referral and timely scheduling of patient. Imports all clinic notes received from outside clinics into patient EMR.
→Determines patients who need certified letters. Label and send certified letters
→Monitors Pathology Worklist for appropriate communication internally
→Performs any other related duties as required or assigned.

Requirements

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High School diploma or GED required
Bachelor Degree preferred

What We Offer

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-Medical Insurance

-Vision Insurance

-Dental Insurance

-HSA or FSA options with medical insurance

-Voluntary Aflac Accident and Critical Illness

-Employer paid life, long-term & short-term disability benefits

-401(K) match and profit sharing

-Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment

-Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, UARK Federal Credit Union, and many more!

- One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.