Field Service Supervisor

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Skilled Trades & Field ServicesField Service Supervisor

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Quick Summary

Overview

Overview Field Service Supervisor I North American Substation Services (NASS) is a national leader in transformer services and high‑voltage substation installation, maintenance, testing, and repair.

Key Responsibilities

Lead and support crews performing inspection, installation, maintenance, and repair of transformers and high voltage apparatus. Reinforce a strong safety culture through PPE adherence and regular Job Behavior Observations (JBOs).

Requirements Summary

Required: High school diploma or equivalent Strong communication and organizational skills Ability to work independently and as part of a field team Proficiency with MS Office and digital file systems Valid driver’s license and insurable record…

Technical Tools

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What We Offer

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✓Medical, dental, and vision coverage

✓401(k) savings plan with company match

✓Health Savings Account (HSA) and/or Flexible Spending Account (FSA)

✓Life and AD&D insurance

✓Short-term and long-term disability coverage

✓Employee Assistance Program (EAP)

✓Competitive pay

✓Talent development through instructor-led and online learning

✓Career path planning

✓Incentives for professional certifications

✓Per diem for travel

✓Referral bonuses

✓Tuition reimbursement

The hourly rate for this position is between $43 – $51 per hour.Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

The Field Service Supervisor I is an emerging leadership role supporting inspection, repair, and maintenance of transmission and distribution substation equipment. This role coordinates daily field activities, reinforces safety and quality standards, and guides technicians through transformer assembly, apparatus inspections, routine maintenance, and basic troubleshooting.

Responsibilities

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→Lead and support crews performing inspection, installation, maintenance, and repair of transformers and high voltage apparatus.
→Reinforce a strong safety culture through PPE adherence and regular Job Behavior Observations (JBOs).
→Plan and coordinate field activities including task assignments and resource planning.
→Maintain documentation of service activities, equipment status, and customer interactions.
→Provide technical guidance and mentoring to field technicians.
→Stay informed on transformer technologies and substation practices.
→Address customer concerns and support issue resolution.
→Prepare reports related to service performance and project outcomes.

Requirements

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Outdoor substation environments with weather, noise, and energized equipment
Regular travel and overnight stays
PPE required

High school diploma or equivalent
Strong communication and organizational skills
Ability to work independently and as part of a field team
Proficiency with MS Office and digital file systems
Valid driver’s license and insurable record
Ability to lift up to 50 lbs. and work in outdoor high voltage environments
Frequent travel, including overnight stays

Nice to Have

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Experience in high voltage testing or transformer/substation maintenance
Scheduling or project coordination experience
Familiarity with transformer components and apparatus diagnostics
Exposure to power factor sets, insulation resistance testers, TTR devices, or similar tools

NASS, an Asplundh Power Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, or any other protected characteristic. NASS does not engage with individual recruiters or third party staffing agencies. Unsolicited résumés will not be accepted.