Quality Engineer – Phoenix Products

Lead root-cause analysis and corrective/preventive action activities using structured problem-solving tools such as 5 Why, fishbone analysis, 8D, and Pareto analysis.

Analyze trends in scrap, rework, defects, customer complaints, supplier issues, and internal non-conformances.

Develop and maintain control plans, inspection criteria, process standards, and quality documentation.

Support ISO 9001/QMS compliance through internal audits, process reviews, document control support, and audit preparation.

Partner with production teams to improve process capability, reduce variation, and prevent repeat defects through processes such as gage R&R.

Support supplier quality performance through issue resolution, corrective action follow-up, incoming inspection improvements, and supplier scorecards.

Train employees on quality requirements, inspection expectations, nonconformance handling, and process controls.

Track quality performance metrics and provide management with actionable reporting.

Performs other duties as assigned.