Facilities Manager

• →Responsibility for the operational delivery of services.
• →Deliver and monitor the Service Delivery Plans and KPIs.
• →Establish, monitor, and supplement resource levels to comply with contract requirements.
• →Facilitate the development of robust risk management processes and procedures including jeopardy management.
• →Support the Continuous Improvement Programme and identify issues to drive forward contract development, including but not limited to, innovation, best practice and in line with Robertson processes.
• →Encourage, coach, support and manage the effective performance of people and develop them to meet the contract requirements.
• →Management of site budgets to ensure contract activity is completed to time and cost effective in line with scheduled KPIs.
• →Conduct audits and workplace inspections on a regular, agreed schedule in line with the service delivery plan.
• →Implement Robertson’s integrated policies on Quality, SHEQ in conjunction with support teams and the client’s requirements.
• →Ensure defined H&S responsibilities and accountability are established and regular reviews are undertaken.
• →To develop relationships and partnerships with client management teams to ensure delivery of contract.
• → Ensure personal achievement and development plans/Appraisals for staff under their control are completed and reviewed each year and ensure training requirements are delivered.
• →Ensure site managers are aware of their roles and responsibilities and are aligned between all other departments; including but not limited to, hard and soft services, HR, SHE and procurement.
• →Ensure all opportunities for organic growth are presented to line manager.

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.  

• Experience managing multi-disciplined/soft service FM teams.
• A pragmatic and methodical approach to problem solving.
• Ability to work on own initiative.
• Experience in subcontractor management.
• Ability to undertake a range of audits from quality, H&S and FSA.
• A recognised health and safety qualification e.g. IOSH.
• Strong communication and interpersonal skills.
• Able to demonstrate previous experience of auditing and the use of auditing tools.
• Able to demonstrate proficiency in the use of CAFM systems.
• Proficient in relevant computer programmes (Microsoft Word, Excel etc).
• Understanding of HR processes.
• Full UK driving licence and flexibility to travel between sites.

The Facilities Manager reports to the Contract Manager and will assist them with delegated reporting, budget, management, and meeting tasks. The job holder requires the ability to manage client relations, internal teams, and external suppliers. They will have a motivation to continuously improve all aspects of the operation and deliver quality of service in line with contractual expectations and our business values.

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means… 

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.  

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.  

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.  

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson. 

In addition to the hourly rate, we offer a wide range of rewards and benefits:

• 33 days annual leave 
• Company car or car allowance
• Private Healthcare
• Private pension
• Life assurance
• Cycle to Work scheme
• Rewards platform for discounts with retailers, supermarkets, restaurants and more
• Annual flu vaccine
• Free Health & Wellbeing advice

When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves. 

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.