Loan Servicer

mid

Other

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

Overview Invest In You! Tri City National Bank is not just a bank; it's your community banking partner, deeply committed to prioritizing customers, building strong relationships,

Technical Tools

Other

What We Offer

~1 min read

✓Community Impact: Be part of a local bank deeply rooted in community values, contributing to the growth and prosperity of our neighborhoods.

✓Innovation: Embrace a dynamic and evolving work environment that encourages fresh perspectives and continuous learning.

✓Career Growth: Unlock future opportunities for personal and professional development as you navigate through our Pathways for Success.

✓Celebration of Success: Join a team that values and celebrates individual and collective achievements.

✓Work Life Balance: No early mornings or late nights, enjoy a predictable schedule with major holidays off.

✓Great Employee Benefits that start on the 1st of the month after your hire date! 401(k) with company match**

✓Up to 20 hours of paid vacation after 6 months

✓401(k) with company match

✓Tuition reimbursement

✓Medical, dental, and vision coverage

✓Paid vacation and more!

✓Part-Time:

✓Full-Time:

Responsibilities

~2 min read

→Performs loan data entry of customer and loan information on the IBS loan system for new consumer mortgage and consumer non-real estate consumer loans, as well as new and renewal commercial loans.
→Handles all calls and email inquiries to Loan Services from internal personnel, authorized third parties and bank customers, related to loan accounts including information research and error resolution requests.
→Makes adjustments and corrections to loan account records as needed while complying with regulations and laws related to loan servicing
→Assists with escrow functions including annual escrow analysis, monitoring hazard insurance payments and PMI removal.
→Aids in reviewing daily reports for the purpose of identification of adjustments and reconciliation of posting errors to loan accounts and special projects relating to the loan system.
→Responds to loan officer and authorized third party requests for loan payoff quotes and prepares written loan payoff letters in accordance with bank policy and procedure.
→Performs a quality review of new and renewed loans processed by other employees to verify data accuracy, required documentation, system setup, and compliance with applicable bank policies and procedures.
→May handle special projects relating to data entry on the loan system for other loan services functions such as monthly customer outreach letters, annual disclosures, report preparation or error resolution.
→Responsible for additional duties as assigned.

Requirements

~1 min read

Two or more years in banking customer service or loan servicing. Understanding of basic bank transactions and loan products preferred.
Ability to gain working knowledge of Tri City National Bank’s policies and procedures, products and services.
Strong verbal, written and organizational skills with the ability to prioritize tasks and problem solve.
Proficiency in Microsoft Office.
A relatively high degree of customer service orientation is needed for this position, including effective oral and written communication skills, sensitivity, judgement, and initiative.
Ability to perform detailed, analytical work and make independent decisions with a high degree of accuracy.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at 414-761-1610 or hr2@tcnb.com

(**Must be 21 to enroll in 401(k), and must work an average of 20+ hours per week in order to be eligible for paid vacation.)