IT Support Specialist

To provide first level of help desk support to the issues reported by the business users.

- Installs and configures computer hardware/software, printers, conference room equipments and scanners within agreed SLA.- Troubleshoots computer problems and determine source (hardware, software or network connection related) and advise on appropriate actions and solutions.

- Takes daily backup for all systems to ensure business continuity.

- Manages inventories and stock, including keeping detailed records of inventory use, and advising management on ordering where necessary.- Procures the needed IT equipments in line with the organization procurement policy.

- Acts as a role model by living Transmed Purpose on daily basis.

• Bachelor Degree in Information Technology or similar field

• 0 - 1 years of experience in IT Support role