Telehealth Nurse Practitioner - Remote, US

Talent pipeline posting: We are building a pipeline of qualified candidates for future openings in this role. We are not filling this position immediately. We will review applications on a rolling basis and reach out as positions open.

Carewell is a category-defining business that provides trusted caregiving solutions and support for individuals and families. Through Carewell Family Services, we extend our commitment beyond products to person-centered navigation, care coordination, and advocacy services that address social determinants of health needs. Our approach emphasizes compliance, scalability, and high-quality member experiences, while partnering closely with clinicians and community resources to support better outcomes.

This is an opportunity to deliver hands-on clinical care inside a growing care navigation program. As a Telehealth Nurse Practitioner, you see Carewell members by video for follow-up and chronic condition visits, and you serve as a clinical resource for the care team supporting them.

The role is built around three connected areas:

• Telehealth Visits — conducting follow-up, chronic condition, and medication-focused visits with members.
• Care Transitions — supporting members after hospital or emergency department visits so nothing falls through the cracks.
• Care Team Support — serving as a clinical resource for nurses, social workers, and care navigators.

This program is early-stage, and parts of this role are being built in real time. Processes will evolve and priorities will shift. If that sounds like an opportunity, keep reading.

• Conduct video visits for chronic condition check-ins, medication reconciliation, and follow-up care.
• Assess members' health status, identify clinical and social needs, and document clear plans and next steps.
• Communicate findings and recommendations to members' primary care providers to support continuity of care.

• Complete follow-up visits after hospital or emergency department discharges, including medication review and warning-sign education.
• Identify members at risk of readmission and coordinate with the care team on follow-up.

• Serve as a clinical resource for RNs, LCSWs, and care navigators, and respond to clinical escalations the same day they are identified.
• Support training on clinical red flags, medication basics, and escalation criteria.
• Share front-line feedback on workflows, protocols, and tools as the program evolves.

• Complete accurate, same-day documentation for every visit.
• Maintain licensure, board certification, and any required collaborative practice agreements, and follow all telehealth, privacy (HIPAA), and consent requirements.

• Post-discharge follow-up visits completed within target timeframes
• Medication reconciliation completed and documented
• Quality outcomes for engaged members, such as avoidable readmissions

• Visit volume and scheduled availability met consistently
• Documentation complete and same-day
• Clinical escalations responded to the same day they are identified

• Availability during core business hours, Monday–Friday, Eastern Time (full-time or part-time schedules considered).
• Located in the United States and authorized to work in the U.S. without employer sponsorship.
• Board certification as a Family (FNP) or Adult-Gerontology (AGNP) Nurse Practitioner.
• Active, unrestricted APRN license in at least one U.S. state, and willingness to obtain additional state licenses as the program expands.
• 3+ years of NP experience in primary care, internal medicine, geriatrics, or transitional care.
• Comfortable discussing chronic conditions, medications, and treatment plans in plain language with older adults.
• Proficient with telehealth platforms, EHRs, and care management tools.
• Comfortable with ambiguity and rapid iteration.

• Licensure in multiple states.
• Active DEA registration.
• Experience with Medicare, dual-eligible, or older adult populations.
• Telehealth, home-based care, or transitional care experience.
• Bilingual (Spanish preferred).

• Ground-floor opportunity to shape how clinical care fits into a new program.
• Time to actually work through a member's needs, with a team that handles coordination.
• Meaningful, mission-driven work with visible impact on members' lives.
• Close partnership with care navigation leadership and program operations.