HR Manager, Labor Relations

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About this role:

The HR Manager, Labor Relations leads the labor and employee-relations strategy for a Carrier manufacturing facility, protecting a positive, direct-relationship work environment. Working with limited supervision on complex matters, this role advises leaders on labor law, manages investigations and dispute resolution, and builds the frontline practices that sustain employee engagement and trust.

Key Responsibilities:

• Leads the site labor and employee-relations strategy, promoting a positive, union-free work environment.
• Advises and coaches leaders on employee-relations matters, corrective action and consistent policy application.
• Conducts and documents workplace investigations, ensuring fair, timely and defensible outcomes.
• Manages dispute resolution, grievances, hearings and, where applicable, collective-bargaining support.
• Ensures compliance with US labor and employment law (NLRA, FLSA, Title VII/EEO, ADA, FMLA) and responds to agency charges.
• Monitors employee sentiment and organizational climate, translating insights into action plans.
• Develops and delivers leader training on labor relations, positive employee relations and legal compliance.
• Partners with Legal and site leadership on risk assessment and mitigation strategies.

Required Qualifications:

• Bachelor's degree
• 7+ years of HR experience with a focus on labor and employee relations in a manufacturing environment.
• 3+ years of experience working with US labor and employment law (NLRA, FLSA, Title VII/EEO, ADA, FMLA).
• 3+ years of experience conducting and documenting complex workplace investigations.
• 3+ years of experience advising and coaching leaders on corrective action, performance and dispute resolution.

Preferred Qualifications:

• Bachelor's degree in Human Resources, Labor/Industrial Relations, Business, Psychology or related field.
• Demonstrated ability to support positive, union-free environments and/or manage union relationships.
• Strong conflict-management, influencing and communication skills with hourly and salaried populations.
• Experience with collective bargaining, contract administration or union-avoidance campaigns.
• SHRM-SCP, SPHR or labor-relations certification.
• Experience supporting large hourly workforces across multiple shifts.

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