Manager, Business Intelligence

Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide.

Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health. Learn more at get-carrot.com.

Carrot is seeking a strategic and people-focused Manager, Business Intelligence to lead and scale our growing BI function. This role will oversee a team of Business Intelligence Analysts while advancing our reporting, analytics, and data infrastructure capabilities across the organization.

You will play a critical role in enabling data-informed decision-making by partnering closely with leaders across Finance, Product, Engineering, Customer Success, Sales, and Business Development. The ideal candidate brings strong technical expertise, proven people leadership experience, and the ability to translate complex data into actionable insights.

This role reports to the VP, Data & Business Intelligence.

What You’ll Do

• Manage, mentor, and grow a team of Business Intelligence Analysts and Data Engineers
• Establish clear goals, development plans, and performance expectations
• Build a culture grounded in accountability, quality, and impact

• Partner with leadership to shape and execute Carrot’s BI roadmap
• Translate business priorities into scalable analytics solutions and reporting frameworks
• Implement structured processes for intake, prioritization, and delivery of BI initiatives
• Ensure alignment between data initiatives and company-level KPIs

• Oversee data modeling standards and analytics best practices
• Evaluate and recommend tools and vendors to enhance our data stack
• Champion data governance, documentation, and quality assurance
• Ensure reliable, timely, and actionable reporting for stakeholders

• Lead requirements gathering with business teams
• Bridge technical and non-technical stakeholders
• Communicate insights clearly to diverse audiences
• Drive adoption of BI tools and self-service analytics

• 5–8 years of experience building or scaling business intelligence or analytics functions
• 1–3+ years of people management experience, including coaching and performance management
• Experience in high-growth environments; experience in regulated industries (e.g., healthcare, finance, insurance) is a plus
• Strong knowledge of data modeling and analytics systems architecture
• Advanced SQL skills (joins, CTEs, window functions)
• Working knowledge of statistics, experimentation, and measurement frameworks
• Experience with BI tools such as PowerBI, Tableau, Looker, or DOMO
• Ability to translate business needs into technical execution and executive-ready reporting
• Strong communication skills and stakeholder management experience

• Familiarity with healthcare data
• Working knowledge of Python

Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.