Management & Program Analyst (Skill Level 3)

CASE Management Consulting is seeking a highly capable Management & Program Analyst to support executive-level leadership within a dynamic, mission-driven federal environment. This role blends strategic analysis, executive support, policy coordination, and operational process improvement to ensure efficient execution of organizational priorities. The ideal candidate thrives in high-visibility settings, exercises sound judgment, and delivers precise, timely support across multiple stakeholders.

• Maintain senior leadership calendars, schedules, and phone coverage
• Coordinate meetings and events (facility scheduling, agenda support, execution assistance)
• Manage hardcopy and electronic files in accordance with records management policies
• Maintain organizational charts, recall rosters, and emergency contact information
• Coordinate executive travel plans, schedules, and expense reports using NGA systems (e.g., Defense Travel System (DTS), Management and Execution Tracker (MET))
• Participate in staff and working group meetings

• Draft, review, and edit official correspondence (policies, memorandums, staff packages, SOPs, reports, white papers, meeting minutes, talking points)
• Ensure accuracy, clarity, organization, grammar, and alignment with stakeholder needs
• Deliver written and verbal communications tailored to diverse audiences

• Research and analyze issues involving laws, policies, and mission responsibilities
• Identify inconsistencies and recommend solutions
• Contribute to policy and process development
• Evaluate office processes, identify gaps, document improvements, and support implementation to increase efficiency

• Draft directives, instructions, manuals, and SOPs for internal and external stakeholders
• Manage security policy architecture and staff package coordination
• Support NGA Forms Management, including updates to policies and agency correspondence
• Track internal/external taskers and ensure timely, professional completion
• Manage electronic tracking and processing systems (NGA and SI level)
• Support special projects to meet program milestones and master schedules

• An active TS/SCI security clearance (with the ability to obtain a CI poly)
• 8+ years of total professional experience, with at least 6+ years of specialized experience in a related field
• Relevant education may substitute for up to 4 years of the required experience at a rate of 2:1 (2 years of education = 1 year of experience)
• Experience supporting executive-level clients within the IC, NGA, DoD, or Federal government
• Experience analyzing metrics/data to inform strategic decision-making
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to operate effectively under tight deadlines and in high-visibility environments
• Strong interpersonal and customer service skills; ability to resolve issues independently
• Experience managing executive travel using corporate systems (e.g., DTS, MET)
• Experience using Human Capital tools (e.g., PeopleSoft), collaboration tools (e.g., SharePoint), and/or tasker systems (e.g., NCERTS)
• Strong written and oral communication skills with diverse audiences

CASE Management Consulting is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, pregnancy, childbirth, lactation and related medical conditions, genetic factors, military/veteran status, or other characteristics protected by law.