IT Business Systems Analyst

Salary range is:

This position is bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

• →Hands-on techno-functional experience supporting ERP financial modules, billing platforms, collections tools, accounts receivable applications, or revenue management systems in an enterprise environment.
• →Ability to analyze and document end-to-end order-to-cash data flows, including customer and account setup, contracts, subscriptions, usage records, invoicing, payment application, credits, adjustments, refunds, collections, dunning, revenue recognition, subledger activity, and accounting entries.
• →Exposure of integrations between billing platforms, ERP systems, CRM applications, payment processors, tax engines, revenue management systems, data warehouses, reporting tools, and downstream financial systems.
• →Working Knowledge of SQL or query tools and basic development concepts, including APIs, integration payloads, error logs, debugging, version control, and technical documentation, to research financial process issues, validate test results, support production troubleshooting, and confirm system behavior.
• →Familiarity with reporting and analytics tools, including dashboards, operational reports, aging reports, collections reports, billing exception reports, revenue reconciliation reports, and financial close reporting.
• →Highly proficient and efficient in Microsoft Excel for large data set analysis, reconciliation, exception tracking, test validation, reporting support, and financial process analysis, including advanced use of pivot tables, formulas, lookups, data validation, conditional formatting, and structured workbooks.
• →Some experience using AI-enabled productivity, analytics, or automation tools to support requirements analysis, process documentation, test planning, data analysis, reporting, issue triage, and continuous improvement activities.

• Knowledge of software licensing, licensing models, subscription-based models, and usage-based billing.
• Previous insurance industry experience.
• Proficiency with web-based document repository applications such as Microsoft SharePoint.
• Experience using project management and delivery tools, such as Microsoft Project and Jira, to track tasks, dependencies, risks, issues, releases, defects, and project milestones
• Basic knowledge of file-based, batch, and API integration concepts, including inbound and outbound interfaces, error handling, data transformation, integration monitoring, and exception management

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A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE.

CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.

At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.

CCC offers competitive compensation and benefits to support you and your families, including:

• 401K Match

• Paid time off

• Annual Incentive Plan Performance Bonus

• Comprehensive health insurance

• Adoption Assistance

• Tuition Reimbursement

• Wellness Programs

• Stock Purchase Plan options

• Employee Resource Groups

For more information about our benefits, please check out our careers site.

Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here

If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.