Systems Analyst III

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.   

The Systems Analyst III serves as a technical and business analyst for enterprise quality, patient experience and safety.  This role is responsible for designing, developing, implementing, and supporting enterprise analytics and reporting solutions that drive strategic and operational decision-making. This role partners closely with clinical, operational, and executive stakeholders to translate business requirements into scalable reporting solutions. 

Candidates will require proven experience in Tableau or Power BI dashboard build and design, SQL query and data extraction, EMR data extraction and reporting, function and formula writing, ability to summarize and interpret data as well as experience working with internal and external stakeholders serving as the technical analytic lead in project development.

A caregiver who excels in this role will:  

• Write SQL queries to extract data from databases
• Build Tableau dashboards and data visualizations, and maintain and modify existing Tableau dashboards
• Have advanced Excel skills and use Excel for data analysis and reporting, including calculations, pivot tables, filtering, and formatting
• Handle requests for data and reporting solutions including project scoping and exploration and meeting with requesters throughout the process to ensure the final reporting solution meets the requested specifications
• Work independently on multiple data projects simultaneously, maintain tasks, and manage timelines
• Work seamlessly together with other analysts on group projects and be responsible for their part in the work
• Speak effectively about the progress of data projects and be able to plan and explain timelines to both technical and non-technical audiences
• Communicate clearly and professionally with colleagues and hospital leaders both in person and through email and messaging
• Create technical documentation regarding data projects
• Demonstrate agility and flexibility by adapting to changing priorities, requirements, and business needs

Minimum qualifications for the ideal future caregiver include:  

• Associate's degree in Information Technology, Computer Science, or related field. 

• For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of the position start date. 

• Five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position. 

• OR High School diploma/GED and seven years of experience. 

• OR Bachelor’s degree and three years of experience. 

Preferred qualifications for the ideal future caregiver include:  

• Highly preferred: Have intermediate to advanced SQL query writing skills
• Highly preferred: Have intermediate to advanced Tableau, Power BI, or other data visualization experience
• Highly preferred: Have intermediate to advance Excel skills
• Preferred: Experience with Snowflake, dbt, Azure DevOps, Visual Studio Code
• Preferred: Experience with Epic EMR front end interface as well as pulling data from back-end tables (Epic Clarity/Epic Caboodle)
• Preferred: Experience with writing or modifying Python code for data purposes
• Preferred: Healthcare analytics experience (working with clinical and operational data)

• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment. 
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 20 lbs.

• Follows standard precautions using personal protective equipment as required. 

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.