Expo

Our EXPOS are responsible for ensuring every dish leaves the kitchen accurately, efficiently, and presented to standard while helping create a fun, fast, and friendly guest experience. As an Expo, you serve as the critical link between the kitchen and front-of-house teams, ensuring smooth communication, food quality, and timely service. You are expected to balance attention to detail, organization, urgency, and teamwork throughout every shift.

• Serve as an ambassador of our mission, culture, and core values in every guest interaction
• Develop a strong knowledge of our food menu, ingredients, modifications, and presentation standards
• Act as the communication bridge between the kitchen and front-of-house teams to ensure smooth service flow
• Accurately organize, inspect, and stage all food before it leaves the kitchen to ensure quality, consistency, and completeness
• Verify that all dishes are prepared correctly, garnished properly, and meet company presentation standards
• Maintain awareness of ticket times and support the team in delivering food quickly and efficiently
• Communicate menu shortages, special requests, and guest modifications clearly between teams
• Deliver exceptional hospitality by supporting a seamless dining experience for every guest
• Maintain compliance with all health, safety, sanitation, and food handling standards
• Complete opening, mid-shift, and closing responsibilities to ensure expo stations remain stocked, clean, and organized
• Participate in ongoing training and development to strengthen menu knowledge, communication skills, and operational excellence
• Work collaboratively with all team members to create a positive, efficient, and team-oriented environment
• Maintain a strong sense of urgency while delivering accurate and detail-oriented execution
• Uphold presentation and cleanliness standards in all kitchen, service, and guest-facing areas at all times
• Support overall restaurant operations by assisting with food running, stocking, and other service needs as business demands require

·       Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate.

·       Communication | Talking to others to convey information effectively & clearly. 

·       Dependability | Job requires being reliable, responsible, and dependable, and fulfilling obligations.

·       Attention to Detail | Job requires being careful about detail and thorough in completing work tasks.

·       Cooperation | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

·       Integrity | Job requires being honest and ethical. Be Honest, Be Thoughtful, Be Kind in all you do. 

·       Stress Tolerance | Job requires accepting criticism and dealing calmly and effectively with high stress situations.

·       Handling and Moving Objects | Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

·       Performing General Physical Activities | Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as lifting up to 20 pounds, balancing, walking, stooping, and handling of materials.

·       Spend Time Standing | Most of your day will be standing up or walking.