Host

Our HOSTS are responsible for creating a warm, welcoming, and organized first impression for every guest while delivering a fun, fast, and friendly experience that reflects our mission and values. As a Host, you are expected to manage guest flow, maintain accurate waitlists and seating charts, and support the overall restaurant experience through exceptional hospitality and communication.

• Serve as an ambassador of our mission, culture, and core values in every guest interaction
• Greet and welcome guests with warmth, professionalism, and enthusiasm
• Manage waitlists, reservations, and seating assignments to ensure smooth restaurant flow
• Communicate accurate wait times and assist with guest questions and concerns
• Maintain cleanliness and organization of the host stand, entryway, and guest-facing areas
• Complete opening, mid-shift, and closing responsibilities as assigned
• Work collaboratively with all team members to create a positive, efficient, and team-oriented environment
• Maintain a strong sense of urgency while delivering friendly and attentive hospitality
• Uphold all health, safety, sanitation, and company standards
• Participate in ongoing training and development to strengthen service and operational knowledge

·       Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate.

·       Communication | Talking to others to convey information effectively & clearly. 

·       Dependability | Job requires being reliable, responsible, and dependable, and fulfilling obligations.

·       Attention to Detail | Job requires being careful about detail and thorough in completing work tasks.

·       Cooperation | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

·       Integrity | Job requires being honest and ethical. Be Honest, Be Thoughtful, Be Kind in all you do. 

·       Stress Tolerance | Job requires accepting criticism and dealing calmly and effectively with high stress situations.

·       Handling and Moving Objects | Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

·       Performing General Physical Activities | Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as lifting up to 20 pounds, balancing, walking, stooping, and handling of materials.

·       Spend Time Standing | Most of your day will be standing up or walking.