Rapid Response to Recovery Telebehavioral Health Hub Implementation Specialist

The CDC Foundation is seeking a highly skilled individual to serve as the Rapid Response to Recovery (RRR) Telebehavioral Health Hub Implementation Specialist for the Kentucky Rural Health Transformation Program. The Telebehavioral Health Hub Implementation Specialist will help coordinate a hub that enables real-time telepsychiatry and telebehavioral health consultations for rural hospitals, primary care clinics, and other services.

· Bachelor’s degree in public health, health administration, health informatics, technology, or a related field.

· Minimum 3 years of experience coordinating projects in healthcare technology, telebehavioral health/telepsychiatry, or healthcare program implementation.

· Knowledge of telehealth systems and best practices.

· Ability to manage technology deployment and troubleshoot issues.

· Excellent communication and stakeholder engagement skills.

Preferred Qualifications:

· Experience data-driven program evaluation to interpret outcome data and quality improvement methodologies.

· Understanding of Kentucky’s behavioral health system.

· Familiarity with Kentucky’s regulatory and funding landscape for crisis services.

· Expertise in data security and HIPAA compliance in telehealth settings.

· Guide the design, partner coordination, and deployment of the statewide Telebehavioral Health Hub, ensuring alignment with RHTP goals and technical standards.

· Oversee platform build, testing, and integration with EHRs, KHIE, and care coordination systems while helping manage technology procurement and site readiness.

· Coordinate phased rollout and onboarding of pilot sites, ensuring 24/7 clinical coverage and compliance with telehealth regulations.

· Develop workflows to embed the hub into 911/988 dispatch, primary care clinics, EmPATH units, EMS, and CMHC operations for real-time psychiatry support.

· Incorporate prevention and post‑crisis (postvention) supports into hub workflows, including alignment with Collaborative Care Model (CoCM) approaches in primary care to support early intervention, follow‑up, and continuity of care.

· Align hub operations with statewide crisis services and ensure seamless data exchange and referral tracking across systems.

· Design and deliver training for telehealth clinicians and partner site staff on clinical protocols, technology use, and documentation standards.

· Provide ongoing technical assistance and peer learning to support implementation, model fidelity, and continuous improvement.

· Develop and maintain toolkits, protocols, and user guides to standardize hub operations and ensure compliance with privacy and security standards.

· Build and manage partnerships with academic medical centers, CMHCs, EMS agencies, and technology vendors to support hub operations and leverage existing telehealth infrastructure and clinician expertise.

· Serve as the primary liaison for telebehavioral health within RRR, engaging a wide range of partners, such as hospital administrators, to promote telepsychiatry adoption in rural EDs, and integrate hub services into rural primary care.

· Serve as the primary liaison between local communities, RRR leadership, and state agencies (i.e., Department for Public Health, Department for Behavioral Health, Developmental, and Intellectual Disabilities) to align implementation with statewide crisis initiatives.

· Establish key performance indicators and track them from pilot through scale-up (i.e., percentage of behavioral crisis cases in pilot regions that are addressed via telehealth, reductions in behavioral health-related ED visits, and tele-consult response times).

· Prepare reports by documenting outcome metrics and success stories to communicate program impact to RRR leadership, CMS, and other community partners.

This role is involved in a dynamic public health program. As such, roles and responsibilities are subject to change as situations evolve. Roles and responsibilities listed above may be expanded upon or updated to match priorities and needs, once written approval is received by both the CDC Foundation and Kentucky Department for Public Health in order to best support the Kentucky Department for Public Health in their public health programming.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law. We comply with all applicable laws including E.O. 11246 and the Vietnam Era Readjustment Assistance Act of 1974 governing employment practices and do not discriminate on the basis of any unlawful criteria in accordance with 41 C.F.R. §§ 60-300.5(a)(12) and 60-741.5(a)(7). As a federal government contractor, we take affirmative action on behalf of protected veterans.