Healthcare BI Analyst

We exist for workers and their employers -- who are the backbone of our economy.  That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.

The Healthcare BI Analyst role is pivotal in transforming claims, clinical and operational data into meaningful insights for market-facing and internal business needs. As part of the Analytics team, this position is responsible for delivering accurate, complete, and timely reports that will enable the relevant stakeholders to take decisions to achieve the twin goals of improve health outcomes while reducing cost of care. The role involves end-to-end ownership of assigned reporting and analytics capabilities, from data sourcing and validation to metric creation, resulting in dashboard design, development, testing, and ongoing enhancements. Additionally, the role supports troubleshooting, identifies root causes, recommends technology and process solutions, and participates in stakeholder meetings and special projects.

Working under the guidance of the Analytics leader, this role is responsible for partnering with business stakeholders and subject matter experts to gather, document, and validate requirements, and translate them into technical data specifications, KPIs, and user outcomes.

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• Strong understanding of healthcare data, including claims, clinical, and operational data.

• Proven experience managing the full lifecycle of reporting and analytics development, from requirements gathering through long-term maintenance.

• Expert-level troubleshooting skills with a focus on root cause identification and process improvement.

• Mature expertise in Jira, Confluence, project planning, Microsoft Office, and related productivity tools.

• Demonstrated ability to work independently, problem-solve, and make decisions in a fast-paced environment while managing multiple issues and production deadlines.

• Proficiency in the use of AI tools to improve productivity while maintaining appropriate guardrails.

• Excellent verbal and written communication skills, including the ability to clearly and concisely convey complex or technical information and interpret complex information from others.

• Preferred proficiency in Python programming to support automation and advanced analytics capabilities.

• Bachelor’s degree in Information Systems, Data Analytics, or a related field.

• 5+ years of experience developing healthcare reporting and analytics using advanced SQL, BI tools such as Tableau and Power BI, advanced Excel skills including Power Query, Power Pivot, and Excel Data Model, working with large datasets across multiple source systems, and cloud infrastructure.

• Candidates located within commuting distance of our Buffalo office will be considered for both in-person and hybrid roles.

• All other applicants will be considered for remote positions.

Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com.

Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.