Import & Export Compliance Officer

With over 40 years of clinical research expertise, Cerba Research has built a unique offering of services, including clinical trial management, specialty lab and biomarker services, and medical device & diagnostics solutions.

We support clients from early research through commercialisation, combining the agility of a specialist with the scale of a global central lab network. Our laboratories and connected logistical infrastructure span the US, Europe, Asia-Pacific, Australia, and Africa — delivering the scientific insight and reliability that enable faster, smarter clinical development.

Our mission is to transform clinical research and deliver the promise of precision medicine to improve global health outcomes.

As our Import & Export Compliance Officer, you will:

• Create and process proforma and umbrella invoices for study shipments within tight turnaround windows

• Maintain and update import & export compliance matrices across multiple countries

• Build and support the network of Importer of Record (IoR) services to expand Cerba Research's global shipping capability

• Ensure all shipping documentation meets QA, customs, financial, and regulatory requirements — including NEN, ISO, GCP, GDP, GDocP, and GMP standards

• Coordinate with internal teams and external stakeholders to obtain approvals and resolve deviations

• Monitor pending documentation, flag risks before they become delays, and drive continuous improvement across compliance processes

• Contribute to SOP development and provide training to transport colleagues and external customers where needed

You're detail-obsessed, calm under pressure, and you know that in clinical logistics, getting it wrong isn't an option. You're equally comfortable navigating complexity as you are rolling up your sleeves to get documentation out the door. Crucially, you see process change as an opportunity and you bring a constructive, open mindset into whatever environment you walk into.

You bring:

• Solid working knowledge of international import/export regulations and global trading requirements

• Experience handling customs documentation, proforma invoicing, or clinical trial logistics

• Familiarity with quality frameworks — GCP, GDP, GDocP, GMP or GCLP knowledge is a genuine advantage

• Experience in trade compliance is a significant plus — we're actively developing this area and won't need to start from scratch if you bring it with you

• The ability to juggle multiple studies and shipment documentation simultaneously without dropping the ball

• Fluency in English; Dutch or Spanish is a real bonus

• MBO level education or equivalent experience