Crew Leader – Store Workers

United States·Mascoutah Safblead

Other

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Quick Summary

Key Responsibilities

Performance Support:Assist crew in completing contract required tasks, ensuring work is performed according to the contract’s statement of work, company policies and procedures.

Requirements Summary

High School diploma or G.E.D. helpful but not required. 1+ years of work experience, preferably in retail, grocery, or convenience store environment or department manager. Proficient with MS Word,

Technical Tools

Other

At Challenge Unlimited, our vision is to become a national leader in providing employment services to people with disabilities that empower them to reach their full potential. We intentionally provide opportunities for individuals with disabilities which will assist them to live, work, and participate in the community.

Challenge Unlimited is driven by its core values: community, helpfulness, abilities, leadership, learning, ethics, innovation, growth, and effective outcomes. It is these values that have powered Challenge Unlimited to its success and has helped over 600 disabled individuals find meaningful work across all of our locations.

Pay Rate: $18.20 per hour
Full - Time
Shift: Monday - Thursday - 6:00pm - Finish
Location: SAFB Mascoutah IL

POSITION SUMMARY:
Reporting to the Project Manager, the Crew Leader is responsible for supervising work-related opportunities for people who have different abilities to work with integrated teams and receive work support and development as needed—achieving the highest level of independence possible.

Assists with the supervision of employees and clients in the performance of shelf stocking. Ensures all safety procedures are followed and to maintain customer satisfaction while maintaining quality. Contributes to teamwork by training and helping co-workers, communicating needs to the supervisor, and implementing feedback for improvement. Performs duties with a special focus on safety, quality, and customer service.

KEY RESPONSIBILITIES:
Performance Support:
Assist crew in completing contract required tasks, ensuring work is performed according to the contract’s statement of work, company policies and procedures. Stocks and straightens merchandise for sale in the store. Displays merchandise by a predetermined placement system using labels or other identifying marks. Develop, modify, and complete contract paperwork as needed and/or required. Support PM (Project Manager)

Quality Assurance:
Maintain quality control standards. Complete regular inspections and quality control reports. Promptly correct any deficiencies and rectify any customer complaints. Respond to nightly Government inspections

Client Development (Operations Work/Job Skills)
Supervise Store Workers and assist with supervision of janitors, ensuring work is performed according to the contract’s statement of work, company policies, and procedures. Create schedules and/or task assignments for the crew daily if/as assigned. Oversee new worker training and ongoing training for all crew members. Communicate job expectations. Complete daily crew/building sheets and monthly/quarterly assessment forms as assigned. Ensure that safety guidelines and policies are followed; conduct safety training and provide personal protective equipment (PPE) as needed. Report client, employee, and customer issues to Project Manager; make recommendations for corrective actions as needed. Assist with building an effective company culture that embodies our Company values to achieve optimum performance levels and achieve goals and objectives.

Effective Leadership:
Supervise Store Workers and assist with supervision of janitors, ensuring work is performed according to the contract’s statement of work, company policies, and procedures. Create schedules and/or task assignments for the crew daily if/as assigned. Oversee new worker training and ongoing training for all crew members. Communicate job expectations. Complete daily crew/building sheets and monthly/quarterly assessment forms as assigned. Ensure that safety guidelines and policies are followed; conduct safety training and provide personal protective equipment (PPE) as needed. Report client, employee, and customer issues to Project Manager; make recommendations for corrective actions as needed. Assist with building an effective company culture that embodies our Company values to achieve optimum performance levels and achieve goals and objectives.

Requirements

~1 min read

High School diploma or G.E.D. helpful but not required.
1+ years of work experience, preferably in retail, grocery, or convenience store environment or department manager.
Proficient with MS Word, Excel, and Outlook.
Background Checks: Must pass criminal background check. Must pass various State and Federal registry checks. Must pass DCFS Abuse and Neglect Tracking System check.
Driving: Must pass driving history check and Company policy criteria. Must maintain valid driver’s license and be 21 or older to drive Company van to transport workers, supplies, and equipment between building assignments. Company travel using personal insured vehicles is not required.