Medical Staff Scheduler

Qualifications:

College degree or equivalent work experience

• Minimum of (3) years of related work experience in the healthcare field including prior experience in a contact call center environment and/or medical staff scheduling and/or clinical patient care experience

• Previous experience utilizing an electronic medical record as well as scheduling software

• Strong Excel skills including the ability to input/format/filter/sort data, create and manage worksheets/formulas and analyze data

• Proficiency in Teams

• Previous hospice experience including the ability to voice compassion towards patients and families

• Strong medical terminology skills preferably related to hospice

• Able to perform sedentary work with frequent interruptions

•  Demonstrated excellent time management skills with ability to prioritize tasks and meet scheduling deadlines

• Ability to effectively handle stressful situations professionally and calmly

• Ability to demonstrate patient scheduling skills and communication effectively

•  Information seeking / probing skills

• Accurate knowledge transfer

•  Listening, understanding and responding

• Able to multi-task (think, talk, type) in a fast-paced environment, utilizing interpersonal skills to maximize caller reassurance

• Ability to work in a cooperative team environment

• Exhibit a sense of urgency in daily work activities

• Able to work under moderate supervision, exercising some degree of discretion and independent judgment

• Skilled in computer operations; proficiency in Microsoft Office software applications, and proven data entry and navigation skills
  
  

Competencies:

• Satisfactorily complete competency requirements for this position.
  
  

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.

• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.

• Comply with Company policies, procedures and standard practices.
  Observe the Company’s health, safety and security practices.

• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.

• Use resources in a fiscally responsible manner.

• Promote the Company through participation in community and professional organizations.

• Participate proactively in improving performance at the organizational, departmental and individual levels.

• Improve own professional knowledge and skill level.
  Advance electronic media skills.

• Support Company research and educational activities.

• Share expertise with co-workers both formally and informally.

• Participate in Quality Assurance and Performance Improvement activities as appropriate for the position.
  
  

All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.