Supply Specialist

United StatesRemotemid

Logistics & Supply ChainSupply Chain Specialist

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Quick Summary

Key Responsibilities

Manage day-to-day operations within the region to ensure trips are assigned, executed, and completed in alignment with company standards. Responds immediately to failures in service delivery,

Technical Tools

Logistics & Supply ChainSupply Chain Specialist

What We Offer

~1 min read

✓Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.

✓Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.

✓Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.

✓Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.

About the Role

~1 min read

Responsibilities

~1 min read

Manage day-to-day operations within the region to ensure trips are assigned, executed, and completed in alignment with company standards.
Responds immediately to failures in service delivery, identifying and executing alternate solutions.
Assign trips to operators within margin parameters while tracking availability to ensure optimal resource use.
Monitor and action cases in ticketing system to address exceptions just as service delivery failures and pricing negotiations
Maintain and report on supply and demand trends across the region, including provider availability and pricing.

Build and maintain strong, positive relationships with vendors and key stakeholders.
Resolve vendor issues and respond to inquiries via phone, email, and ticketing system in a timely and effective manner.

Collect, analyze, and report on key operational data, including pricing trends, vendor performance, local events, and supply metrics.
Stay informed on industry and regional trends to inform operational strategy and identify areas for growth or improvement.
Contribute to cross-functional initiatives and special projects as assigned.

Quickly address and resolve transportation-related issues, including trip delays, vehicle problems, or customer complaints.
Collaborate with internal teams and external partners through various communication platforms such as Slack, email, phone, and ticketing system.

2+ years of experience in operations, logistics, or vendor management preferred
Excellent organizational and time-management skills
Strong mathematical skills with the ability to calculate margins, analyze pricing data, and make cost-effective decisions
Experience negotiating pricing and terms with vendors to optimize profitability.
Proven ability to manage multiple tasks and prioritize effectively.
Strong interpersonal and communication skills.
Proficiency in tools such as Slack, Sprinklr, and Excel (or similar).

Step 1: Video call with Talent Acquisition
Step 2: Video call interview with Hiring Manager
Step 3: Final video call interview with team.
Step 4: Offer & background check

Hourly Rate

$31.25—$31.25 USD

What We Offer

~2 min read

✓Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.

✓Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.

✓Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.

✓Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.

✓Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.

✓Referral Rewards: Earn bonuses for bringing top talent to the team.

✓Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.

✓Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.