Associate Creative Director

Chime is seeking an Associate Creative Director to lead the development of scalable messaging and creative systems that power product launches. This is a senior individual contributor role responsible for translating product strategy into clear, modular, and repeatable creative infrastructure.

Leaning copy-first but fluent in visual systems, this role defines how Chime products are positioned, explained, and expressed across channels. You will build and evolve messaging systems, partner closely with design to ensure integration with visual frameworks, and develop AI-enabled workflows that enable speed, consistency, and quality at scale.

This role operates with high autonomy, influencing cross-functional stakeholders and raising standards across Product Marketing and Go-To-Market creative.

The base salary offered for this role and level of experience will begin at $145,000.00 and up to $200,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

• Lead the development of scalable product messaging systems, including positioning frameworks, modular copy architecture, voice and tone guidance, and channel adaptations
• Translate complex product strategy into clear, structured messaging that flexes across audiences and funnel stages
• Lead design leads to ensure messaging systems integrate seamlessly into visual and design systems
• Establish and document creative standards and guardrails that enable consistency without sacrificing flexibility
• Build and evolve AI-enabled tools and workflows to support campaign creation, customization, and compliance at scale
• Anticipate edge cases, future use cases, and product evolution—designing systems that are durable and extensible
• Drive alignment across Product Marketing, GTM, Compliance, and Channel teams through strong communication and creative rationale
• Continuously refine and elevate existing toolkits based on feedback, insights, and business needs

• 8+ years of creative experience with deep expertise in copywriting and creative direction
• Proven experience leading complex, cross-functional initiatives from ambiguity to structured systems
• Demonstrated ability to build and scale messaging or design systems used by multiple teams
• Strong editorial judgment and clarity of thought
• Fluency in visual systems and collaborative partnership with design
• Experience shaping or implementing AI-assisted creative workflows
• Ability to influence senior stakeholders without direct authority
• High degree of ownership, autonomy, and systems thinking

#LI-AM1 #LI-Hybrid

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. 

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.