Principal Product Designer, Lending

We’re hiring a Principal Product Designer to join Lending and help make a growing set of borrowing initiatives easier to understand and use. You’ll take high-stakes challenges across the member journey, and turn ambiguity into focused product decisions from early discovery through launch. You’ll work closely with Product, Engineering, Research, Data, and Content Design to translate sophisticated financial products into polished, intelligible member experiences.You’ll make complex flows feel natural through hierarchy, interaction, motion, composition, and adherence to technical and compliance standards. 

• Own end-to-end design across high-priority initiatives, from problem framing and early exploration through launch and iteration.
• Set a high bar for visual and interaction craft, ensuring hierarchy, typography, layout, motion, and interaction details work together as a clear whole.
• Shape product direction alongside Product, Engineering, Research, Data, and Content Design rather than operating only at the execution layer.
• Turn ambiguous member and business problems into clear concepts, flows, prototypes, and high-fidelity production experiences.
• Design thoughtfully for complexity, states, edge cases, and constraints while maintaining a clear and trustworthy experience.
• Use research, product data, experimentation, and feedback to make decisions, test assumptions, and improve shipped work.
• Strengthen reusable patterns and systems while knowing when a high-priority problem calls for a distinct or elevated design approach.
• Thoughtfully apply AI as a tool that can meaningfully improve how members and teams solve problems

• A portfolio that demonstrates exceptional visual craft alongside strategic product thinking, with thoughtful attention to details.
• A track record of taking ambitious digital product experiences from problem definition through polished execution, launch, and iteration.
• Strong interaction design skills, with evidence of turning complex workflows and dense information into experiences that feel clear, intuitive, and refined.
• Comfort working on high-compliance consumer products where trust, clarity, edge cases, or operational constraints materially shape the UX.
• Fluency in Figma and prototyping tools, using them to explore ideas quickly and bring final experiences to a high level of fidelity.
• A thoughtful approach to using customer insight and/or quantitative signals to make and explain product-design decisions.
• Familiarity with scalable product patterns or design systems, paired with the judgment to know when a problem requires a new or differentiated approach.

#LI-TP1 #LI-Onsite

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. 

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.