Key Account Manager

The Key Account Manager will drive catering and bulk order revenue by building relationships with local businesses, B2B organizations, and community partners. This role focuses on proactive outreach, account development, and creating repeat catering opportunities across the local market. The ideal candidate is highly motivated, outgoing, and comfortable spending time in the field prospecting new clients, managing existing relationships, and representing the Chip City brand within the community.

• →Identify and prospect new catering opportunities across the local market
• →Build relationships with businesses, offices, schools, healthcare organizations, and event planners
• →Generate bulk order and catering opportunities for meetings, events, holidays, and corporate gifting
• →Develop partnerships with:
• →Corporate offices and coworking spaces
• →Universities and schools
• →Hospitals and healthcare facilities
• →Real estate and property management companies
• →Event venues, festivals, and community organizations

• Represent Chip City at local networking events, community activations, and business gatherings
• Build strategic partnerships with local businesses and organizations
• Coordinate sampling opportunities to introduce Chip City products to potential clients
• Work closely with store leadership to promote catering offerings in the local market
• Support seasonal campaigns including holiday gifting, corporate appreciation, and large event orders

• Serve as the primary point of contact for catering clients
• Manage the entire sales process from prospecting to order execution
• Prepare proposals, coordinate large orders, and ensure smooth delivery or pickup logistics
• Maintain strong client relationships to drive repeat business and referrals
• Ensure every catering experience reflects the Chip City brand and quality standards

• Track outreach activity, leads, and opportunities using CRM or internal sales systems
• Maintain a strong and active pipeline of prospective catering clients
• Provide accurate sales forecasting and performance reporting
• Continuously identify new sales opportunities and growth channels within the market

• 3–7+ years of sales, catering, hospitality, or business development experience
• Proven success in outside sales, B2B sales, or account management
• Experience selling catering, food service, events, or hospitality services is highly preferred
• Strong local networking skills and ability to build long-term relationships
• Highly proactive with a hunter mentality
• Excellent interpersonal and communication skills
• Comfortable with cold outreach, networking, and in-person relationship building
• Strong organization and time management
• Results-driven with a focus on revenue growth
• Passion for hospitality and customer experience

• CRM: Salesforce, HubSpot, Zoho
• Catering Platforms: EzCater
• POS Systems: Square, Shopify
• Sales Tools: LinkedIn Sales Navigator, ZoomInfo
• Data & Reporting: Excel, Google Sheets, sales forecasting dashboards
• Marketing Tools: Mailchimp, Constant Contact
• Productivity: Google Workspace, Microsoft Office, Slack, Teams

Salary Range: $65,000–$72,000 plus commission