Senior Product Manager

Chorus Innovations is a fast-growing healthcare technology company with an adaptive platform as a service (PaaS) that enables the rapid development of mobile, desktop, text messaging and interactive voice applications. Chorus’ platform currently powers transformative healthcare, biomedical research and community health projects across institutions and public health agencies nationwide. We believe every community should have world-class health technology so they can thrive.

Our mission is to improve the lives of people and communities by democratizing technology development in health and research.

About the Role

As a Senior Product Manager, you will own the vision, strategy, and evolution of key product lines within the Chorus platform. You will translate market needs, client patterns, and platform capabilities into clear product direction—balancing strategic foresight with the pragmatism needed to drive outcomes in a complex healthcare ecosystem.

You will work at the intersection of R&D, Delivery, and Go-To-Market, ensuring each product area has well-defined goals, reusable templates, and a roadmap that reduces swirl, increases reuse, and unlocks scalable growth. You’ll define problems deeply, synthesize insights from users, clinical experts, research, and stakeholders, and convert them into product requirements, sequencing, and standards that elevate how solutions are built across Chorus.

As a senior leader on the Product team, you will champion clarity, prioritization, and measurable impact. You will shape product narratives, guide cross-functional alignment, and create the artifacts—requirements, stories, templates, and playbooks—that enable both Delivery teams and external partners to move faster with higher quality. Your work ensures that each product line evolves intentionally, customers experience consistent value, and the platform advances toward our long-term vision of intelligent, scalable healthcare infrastructure.

What You’ll Be Doing

• Define the vision and roadmap for behavioral health workflows across intake, referrals, crisis response, care coordination, and ongoing case management.
• Translate real-world behavioral health practices, policy changes, and user insights into clear product requirements, workflow definitions, and reusable templates.
• Partner with Clinical Solutions, Design, Engineering, and Delivery to ensure features are feasible, well-sequenced, and aligned to product standards and platform capabilities.
• Identify cross-client patterns to create scalable, repeatable modules that reduce customization and accelerate delivery.
• Define and evolve mobile-first behavioral health workflows optimized for frontline, in-field, and time-sensitive use cases
• Drive FHIR-aligned workflow and data model design, ensuring behavioral health workflows integrate cleanly with EHRs, EDWs, crisis systems, and external partners through modern interoperability standards.
• Prioritize roadmap decisions based on user value, strategic impact, regulatory alignment, and long-term scalability.
• Measure product performance and user outcomes to inform iteration and continuous improvement.
• Support GTM, Partner Success, and Delivery teams with clear product artifacts that improve scoping, demos, and client alignment.

What We’re Looking For

• 5+ years of product management experience owning features or product lines through discovery, definition, delivery, and iteration.
• Strong ability to map complex workflows, gathering requirements, synthesizing user research, and translating real-world scenarios into clear product specifications and reusable patterns.
• Proven success launching workflow-heavy products and driving measurable impact across end users and operational stakeholders.
• Effective cross-functional partner to Engineering, Design, Clinical Solutions, Delivery, Data, and GTM teams, with strong communication and alignment skills.
• Analytical thinker skilled at using data, feedback, and usage insights to refine workflows and inform roadmap decisions.
• Familiarity with Agile methodologies, including backlog refinement and iteration planning.

• Experience in healthcare, behavioral health, public health, or similarly complex regulated environments.
• Experience building and scaling mobile product experiences, including designing workflows for constrained environments (intermittent connectivity, performance, accessibility) and aligning mobile and web experiences within a unified product strategy.
• Understanding of healthcare interoperability, especially FHIR, HL7, and EHR/EDW integration models.
• BS/BA in a relevant field; technical or clinical background helpful but not required.

At Chorus Innovations, we are committed to fostering an inclusive and accessible workplace environment for all individuals, including job applicants with disabilities. We recognize the value that individuals with diverse abilities bring to our organization and are dedicated to providing equal opportunities for all applicants.

If you require accommodations at any stage of the job application process due to a disability, please inform us of your needs. We will do our best to work with you to ensure that reasonable accommodations are made to facilitate your participation in the recruitment process.

Please note that accommodations will be provided in a manner that respects your privacy and confidentiality. Disclosing a disability or requesting accommodations will not affect your candidacy or opportunities for employment with Chorus Innovations.

To request accommodations or discuss your needs further, please contact careers@joinchorus.com. We encourage you to reach out as early as possible to ensure that appropriate arrangements can be made.

Thank you for considering Chorus Innovations as a potential employer. We look forward to the opportunity to work together and to creating an inclusive workplace where all individuals can thrive.