VP of Client Management; O500 (Hybrid; Carolinas)

Lead with impact and shape the future of client partnerships. As Vice President, Client Management, you will drive growth, strengthen client relationships, and lead high-performing teams to deliver meaningful outcomes for clients and the business. You will play a critical role on the Market’s Senior Executive team, helping translate strategy into results while fostering a culture of collaboration, accountability, and innovation.

• →Own account management performance, driving persistency, growth, and earnings across the market.
• →Develop and execute strategic plans that improve client retention and expand product solutions.
• →Lead and coach client management teams to deliver strong day-to-day execution and long-term results.
• →Monitor key metrics and dashboards to identify trends, risks, and opportunities for improvement.
• →Strengthen market reputation through consultative engagement and value-driven client solutions.
• →Partner with underwriting and cross-functional teams to optimize financial outcomes and client strategies.
• →Drive renewal, retention, and bid prevention strategies to sustain long-term client relationships.
• →Build and maintain strong producer and industry relationships to support business growth.
• →Lead talent strategy by coaching leaders, developing successors, and building a strong pipeline of talent.

• Minimum 5 years of industry-related experience.
• Minimum 3 years of people leadership or management experience.
• Demonstrated experience driving growth, retention, and financial performance.
• Strong analytical and strategic thinking skills.
• Proven ability to lead teams, influence stakeholders, and deliver results.

• Bachelor’s degree.
• Sales or consultative client management experience.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.