Facilities Technician - Services

Circet USA is a leading provider of telecommunications and data center infrastructure services in North America, and we’re looking for talented professionals to join our team. We deliver comprehensive engineering, construction, and network solutions that support the evolving connectivity and infrastructure needs of our customers.

With nearly 50 years of industry experience, we partner with major telecom providers, cloud service providers, general contractors, data center operators, and utilities to design and deliver customized solutions that solve complex challenges. At Circet USA, you’ll have the opportunity to make an impact, contribute to critical infrastructure projects, and help shape the future of connectivity. If you’re passionate about innovation and thrive in a dynamic environment, we’d love to hear from you.

• → Adhere to, promote, and accept personal responsibility for compliance to:
  • → Federal and Local Occupational Safety and Health Regulations
  • →Industry Consensus Standards
  • →KGPCo Injury and Illness Prevention Program Manual
• →Participate in job site safety/hazard analysis

The Facilities Technician position serves as the Subject Matter Expert (SME) within the second level (Tier2) technical support team. This position carries out expert level diagnostic investigation and engineering for highly complex issues or issues with substantial service impact and collaborate with peer support teams to generate a support plan to maintain and/or resolve issues in the shortest timeframe and as efficiently as possible. This role provides technical leadership, engineering and design recommendations and support organizations to improve the customer experience. This position is the primary interface between the customer and vendors and/or outsourced facilities management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Requirements:

• Bachelor’s degree in Technical Discipline
• In lieu of a degree, experience in critical datacenter industry will be considered
• Working with LAB test/dev/engineering teams adding risk to the CF (Critical Facility).
• Critical telecom datacenter facilities Engineering & infrastructure operation, maintenance and controls suppression systems, physical security in critical rooms and building, building monitoring and controls products.
• Construction, management, maintenance, leasing and property management.
• Critical electrical power engineering from utility through consuming
• Network physical layer provisioning – cables, racking, trays, supports, and infrastructure using Telcordia GR-1275 standard guidelines.
• Ability to read, understand, review, and approve blueprints, one-line diagrams, construction and commissioning documentation.
• Quality Assurance skills in vetting solid vendor performance
• Project management handling vendor and customer relationships in small local and large national teams.
• Computer skills needed in standard office environment. 
• 3+ years’ Experience in fault analysis within the telecommunications industry
• 2+ years’ Hands-on experience in critical datacenter spaces.
• Exhibit the ability to live the KGPCo Values

 Desired:

• A well-rounded, multi-disciplined heavy DC facility resource with impeccable customer relationship skills. 
• Electrical and/or cooling license(s) or degree in Engineering or advanced demonstrated experience.
• General knowledge of HVAC equipment (Chillers, CRAHs, CRACs, AHU, Pumps)
• General knowledge of electrical equipment (Transformers, Switchgear, Generators, UPS modules, etc.) 
• Basic understanding of electricity (KW, KVA, AMPs, Volts, Ohms, etc.)
• High level knowledge of server systems, network switches, SAN desired but not required.

• Willing to travel.
• Valid driver’s license with acceptable driving record and proof of insurance.
• Must have reliable transportation and the ability to transport minor job-related tools and equipment to work locations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle or feel. The employee is required to walk, sit, reach with hands and arms, climb or balance, stoop, kneel or crouch, talk and hear. The employee must regularly lift 5-50 lbs, and occasionally lift over 50 lbs.  Specific vision abilities required by this job include close vision, color vision, peripheral vision and ability to adjust focus. 

The noise level in the work environment is usually moderate.

Circet USA is an Equal Opportunity Employer - Veteran/Disabled.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.