Senior Technology Program Manager
Quick Summary
UNICEF USA (“UUSA” or “We”) relentlessly pursues a more equitable world for every child, upholding the rights of all children and empowering every child, everywhere. We also support the fundamental belief that children should have a voice and role in shaping their futures and the futures of their communities.
Over eight decades, the United Nations Children’s Fund (UNICEF) has built an unprecedented global support system for the world’s children, and has boldly taken on the biggest, seemingly impossible challenges facing children. UNICEF relentlessly works day in and day out to deliver the essentials that give every child an equitable chance in life: health care and immunizations, safe water and sanitation, nutrition, education, emergency relief and more. UNICEF USA advances the global mission of UNICEF by rallying the American public to support the world’s most vulnerable children.
We know that sustainable change is attainable, but it can’t be achieved alone. It takes a committed team – individuals, governments, corporations, volunteers and staff – who demonstrate a relentless commitment to working tirelessly, day in and day out in some of the toughest, hardest to reach places. Big problems need big solutions, and we harness our collective, global voice and energy to do more good, in more places for children. We will never stop supporting UNICEF to develop smarter, more cost-effective solutions; scaling up proven, data-driven programs; and harnessing new technologies to create measurable change for children.
UUSA is organized under the laws of New York State as a not-for-profit corporation. As such, UUSA is a tax-exempt organization as defined under Section 501C(3) of the Internal Revenue Code and is governed by an independent, non-salaried Board of Directors.
The Senior Technology Program Manager at UNICEF USA is an exciting opportunity for an experienced program leader to drive cross-functional technology initiatives that are central to UUSA's mission and growth. Reporting directly to the Senior Director, Technology PMO and Program Delivery, this position will be accountable for the end-to-end success of one or more enterprise programs comprised of multiple concurrent workstreams that span multiple divisions, run on multi-year horizons, and deliver measurable business outcomes.
The Senior Technology Program Manager shapes and owns ongoing programs comprised of many interrelated workstreams, balances strategic direction with hands-on execution, and partners with senior stakeholders to ensure that technology investments translate into adoption, value, and impact. As a key contributor to UUSA's technology transformation, this role requires the rare combination of strategic thinking, tactical delivery skills, exceptional stakeholder management, and the ability to lead through influence in a matrixed environment.
Responsibilities
~1 min read- Partner with business and technology leaders to shape program vision, scope, success metrics, and multi-year roadmap.
- Translate strategic goals into a sequenced portfolio of projects and workstreams, with clear sequencing, dependencies, and outcomes.
- Make reaccommodation on program scope, sequencing, and resource allocation within agreed guardrails; negotiate trade-offs directly with senior stakeholders.
- Define and track business value and outcome metrics for the program - not only on-time and on-budget delivery, but adoption, performance, and impact against business goals. Establish benefits realization plans and partner with business leaders to measure achievement of expected outcomes following implementation.
- Own program budget planning, forecasting, and accountability in partnership with Finance.
- Maintain an integrated view of the program over time, anticipating future phases and dependencies.
- Orchestrate multiple concurrent workstreams within the program, owning integrated plans, sequencing, and cross-workstream dependencies.
- Directly run the day-to-day project management for workstreams within the program, including intake, planning, requirements gathering, risk and issue tracking, testing, deployment, and handoff to operational teams.
- Oversee the integrated delivery of additional related projects through assigned project managers.
- Facilitate sprint ceremonies (standups, planning, retrospectives) and partner with business analysts and technical leads to refine and prioritize backlogs.
- Identify and mitigate program-level risks; proactively escalate when intervention is needed.
- Maintain accurate program status, reporting, and budget tracking across all workstreams.
- Lead through influence in a matrixed environment, including functionally leading and coordinating cross-functional program teams - project managers, business analysts, engineers, and external vendors.
- Direct the work of external vendors and agency partners on program deliverables.
- Serve as the primary point of contact and trusted advisor for executive sponsors, business partners, and external vendors within the program. Lead executive steering committees and governance forums, preparing decision materials and facilitating resolution of strategic issues.
- Coordinate change management, adoption, and communications planning across affected divisions so that new platforms and ways of working land successfully.
- Anticipate and surface organizational impacts of program decisions; build coalitions to address them.
- Communicate program health, progress, decisions, and tradeoffs to audiences ranging from working teams to the Leadership Team.
- Contribute lessons learned, templates, and standards back to the Technology PMO; help mature UUSA's program management practice.
- Apply and refine UUSA's project and program governance, tools, and methodologies at the program level.
- Conduct post-phase reviews to assess what worked, identify root causes when things did not, and improve future delivery.
Requirements
~2 min read- Bachelor's degree required, Master's preferred, and 8+ years of experience leading enterprise technology programs and directly running the underlying projects in matrixed environments.
- Demonstrated success leading multi-year, cross-divisional technology initiatives end-to-end, from shaping the program through tactical delivery and adoption.
- Comfortable operating at both strategic and tactical levels - able to move from an executive roadmap conversation to facilitating a sprint standup the same day.
- Strong influence-without-authority skills; able to lead senior stakeholders, peers, and external partners toward shared outcomes.
- Expertise across both Agile and traditional project and program management methodologies, with the ability to blend them appropriately.
- Analytical thinker and problem solver able to navigate ambiguity and shifting priorities, bringing structure without imposing rigidity.
- Experience leading change management and driving adoption of new platforms or ways of working.
- Excellent communication and stakeholder management skills across all levels of an organization.
- Working AI literacy - comfortable using AI tools to accelerate program work (e.g., synthesizing status across systems, drafting communications, analyzing data) and able to thoughtfully evaluate AI-enabled solutions as part of program delivery.
- Experience using Jira, Confluence, or comparable tools to track and manage technical workstreams.
- Experience with the technology and data capabilities that power full-funnel digital marketing programs including, marketing automation, paid media data integrations, conversion tracking, and marketing analytics and attribution.
- Experience leading AI/automation initiatives or enterprise collaboration platform transformations.
- PMP, PgMP, or equivalent certification.
- Experience in a nonprofit or mission-driven organization.
Location & Eligibility
Listing Details
- Posted
- June 9, 2026
- First seen
- June 9, 2026
- Last seen
- June 11, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 51%
- Scored at
- June 9, 2026
Signal breakdown
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