STEPH Case Manager

As the STEPH Case Manager, you will play a pivotal role in individuals' lives, making a significant impact through:  

• Accept and process referrals for individuals and families experiencing homelessness.

• Complete all required documentation and verifications for each household referred, including assessments and necessary release forms. Summarize assessment findings, and develop a personalized service plan with specific goals and referrals to local resources.

• Determine the frequency of contact with each household based on the completed assessment, ensuring contact—either in person or by phone—at least once every two weeks.

• rovide support to overcome barriers to achieving the goals in the service plan, which may include financial assistance and transportation to ensure households can access essential services.

• Deliver direct services to households referred to the Program. These services include advocacy, coordinating resources, referrals, transportation, budgeting, employment readiness support, and housing-related financial assistance. Services may be provided in various settings, such as the household’s home, community locations, other service providers' offices, or Catholic Charities offices.

• Coordinate with Catholic Charities departments and external agencies to ensure comprehensive service

Qualifications:  

• Associates Degree in Human Services or related field
• 1 - 3 years of experience working with a diverse population
• Valid driver’s license, proof of current car insurance and registration and access to a reliable, working vehicle

We value work-life balance and offer some stellar benefits:  

• For benefit-eligible positions:  

  • Health/Dental/Vision/Life Insurance  

  • Retirement planning options  

  • Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)  

  • Click here to view our benefit brochure! 

  • A collaborative work environment  

• Employee Assistance Program  

• Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.)  

• Exciting referral bonuses  

• Ongoing training and development  

• Recognition and Awards  

• Career Growth  

• A collaborative team culture