Customer Success Manager

• Bachelor’s degree or equivalent experience preferred
• 2-4 years of experience in project coordination, account support, or operations
• Experience in manufacturing, Consumer Packaged Goods (CPG), or supply chain environments preferred

• Strong organizational and time management skills
• Ability to manage multiple tasks and deadlines
• Clear and professional communication skills
• Detail-oriented with strong follow-through
• Proficiency in Microsoft Office and project tracking tools (Monday.com, Smartsheet, MS Project, a plus)
• Willingness to learn cross-functional processes in manufacturing
• Ability to maintain regular and predictable attendance 

• Primarily Office environment – climate-controlled 
• Hybrid work arrangements may be considered
• Travel requirements up to 10 - 15 % annually

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