Quotation Specialist

We are seeking a highly organised and commercially minded Quote Specialist to join our Sales Quotations Team. This role is responsible for producing a high volume of accurate, compelling quotations from inbound web inquiries each day.

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  Prepare and deliver a high daily volume of customer quotations from inbound web inquiries

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  Meet or exceed daily quote targets (adjusted for seasonal demand)

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  Ensure all quotations are accurate, professionally presented, and aligned with company standards

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  Apply correct pricing structures while maintaining competitive margins against supplier costs

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  Select appropriate products based on customer requirements, branding needs, budget, and timelines

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  Maintain a balance between quote speed and quote quality

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  Identify upsell / cross sell opportunities and enhance each quotation accordingly

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  Collaborate with suppliers and internal teams to obtain accurate pricing, stock, and lead times

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  Maintain clear records of quotes issued and follow established workflow processes

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  Support continuous improvement of quoting processes and templates

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  Use correct follow up procedure and template guidelines from initial quotation

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  Liaise with sales team for detailed handover of appropriate accounts

• Experience in quotations, sales support, or inside sales roles

• Experience in B2B or promotional merchandise industries

• Familiarity with CRM or quoting systems

• Understanding of margin management and supplier pricing

• Strong attention to detail and accuracy

• Ability to work quickly without compromising quality

• Excellent organisational and time-management skills

• Commercial awareness and confidence working with pricing

• Strong written communication skills

• Ability to interpret customer requirements from brief inquiries

• Comfortable working with systems, templates, and structured processes

• Resilient under high workload conditions

• Ability to identify the best suppliers for the inquiry

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!