2h ago

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UX/UI Designer I

Vietnam·Ho Chi Minh CityRemoteFull-timemid

DesignProduct Designer

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Quick Summary

Overview

Take the clearer route to smart career growth. At clearer.io , we’re reimagining eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.

Technical Tools

DesignProduct Designer

Take the clearer route to smart career growth. At clearer.io , we’re reimagining eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. Our mission is straightforward yet powerful: to empower our partners with solutions that streamline their operations, foster customer trust, and drive sustainable growth. We’re not just about technology - we’re about making eCommerce smarter, simpler, and more impactful, delivering solutions that inspire confidence and create real results.With fresh investment and rapid growth, this is the perfect time to join our journey. When you become part of clearer.io, you step into a role where your work truly matters. Here, you’ll have the opportunity to own your projects, drive outcomes, and make an impact within a supportive, diverse team of professionals dedicated to customer success. We value clarity, results, and a customer-centric approach that keeps us focused on delivering real value to our partners every step of the way.If you’re ready to cut through the clutter and focus on what really matters in a dynamic eCommerce landscape, clearer.io is the place to grow, lead, and shape the future of online retail. Join us, and be part of a team that’s committed to making eCommerce clearer, more efficient, and more rewarding for everyone.

Clearer.io is seeking an experienced UX/UI Designer I who can take full ownership of design outcomes, from problem definition to shipped product, to join our Product Design team.

This is a hands-on, high-autonomy role. You will be trusted to make design decisions, set the quality bar, and deliver polished, production-ready work with minimal supervision. You will work closely with cross-functional teams to deliver designs that drive measurable user satisfaction and business success.

We are an AI-forward team. You will use AI as a core part of how you work, to move faster, explore more ideas, and raise the quality of what we ship.

Design ownership and delivery

Own the end-to-end design of features and products, from discovery and user flows to high-fidelity UI and final implementation.

Translate ambiguous business requirements into clear, well-reasoned design solutions, and confidently present and defend your decisions to stakeholders.

Develop high-quality mockups and prototypes to communicate user flows, interactions, and proofs of concept.

Partner with Product Managers and engineers throughout the development cycle. Deliver dev-ready specs.

Proactively identify UX/UI problems in existing products, prioritize them by impact, and drive improvements without waiting to be assigned.

Lead the creation, maintenance, and evolution of design system components to ensure consistency and scalability across all products.

Research and develop tailored design systems based on product requirements, whether for eCommerce websites, B2B applications, or other scopes.

Design illustrations, icons, and AI-generated images that align with our product style and design system.

Use AI tools across the design process, from research synthesis and ideation to UI exploration, copywriting, and asset generation, to deliver higher-quality work in less time.

Rapidly prototype ideas with AI-assisted tools (e.g., Figma AI, v0, Lovable, Cursor) to validate concepts before investing in full design.

Identify opportunities to automate repetitive design tasks (e.g., component variants, documentation, localization) and build AI-powered workflows for the team.

Design intuitive and trustworthy experiences for AI-powered features in our products (e.g., smart search, recommendations, content generation), including handling uncertainty, errors, and user control.

Apply critical judgment to all AI-generated output, ensuring it meets our quality, brand, and accessibility standards before it ships.

Stay current on design and AI trends, and propose innovative ideas for our applications and marketing websites.

Raise the design bar across the team by giving constructive feedback, sharing best practices and AI tools, and mentoring other designers when needed.

3+ years of professional experience in product design and UX/UI, including at least 1 years designing web applications for SaaS/PaaS or B2B products.

A proven track record of shipping products end-to-end. Your portfolio includes 2-3 in-depth case studies showing the problem, your process, the trade-offs you made, and the results you achieved.

Experience building a design system from scratch or leading the scaling of an existing one, including component architecture, documentation, and engineering handoff.

Hands-on experience using AI tools in a professional design workflow, with concrete examples of how they improved your speed, output, or product quality.

Strong judgment about when AI helps and when it doesn't, and awareness of its limitations, including accuracy, bias, intellectual property, and data privacy.

Expert-level proficiency in Figma (Components, Variants, Auto Layout, Responsive Design, prototyping).

Proficiency in the Adobe Creative Suite for graphic and UI asset creation.

Deep understanding of user-centered design principles, best practices, and inclusive design.

Working knowledge of accessibility standards (WCAG) and experience applying them in real products.

The ability to work autonomously, manage multiple projects at once, and deliver high-quality results on schedule.

Strong stakeholder management: you align differing opinions, push back with reasoning, and drive decisions forward.

A meticulous eye for detail and a high personal standard for quality.

A curious, experimental mindset: you keep up with the fast-moving AI landscape and are eager to try new tools.

Strong written and spoken English to collaborate with global, cross-functional teams across time zones and cultures.

Bachelor's or Master's degree in Design or a related field, or equivalent professional experience.

Nice to Have

~1 min read

Experience designing for eCommerce platforms or merchant-facing apps.

Experience designing UX for AI/ML-powered features (e.g., conversational interfaces, recommendations, generative features).

Experience with prompt engineering or building custom AI workflows, agents, or plugins for design tasks.

Basic understanding of HTML/CSS and front-end constraints.

eCommerce is crowded, noisy and increasingly complex. At clearer.io, we're built for a different outcome: clarity you can act on.

We connect to the stack a merchant already uses. Our AI agents enrich their catalogue, learn from their reviews and customers, and put that intelligence to work inside the tools they already own — so their products get found, trusted and chosen by shoppers and AI, without replatforming. We do this across our products: Clearer, Boost Commerce, REVIEWS.io and Influence, used by thousands of merchants worldwide.

We're a global team with offices in Australia, the UK, Germany, Vietnam and the US, backed for the long term by PSG Equity and Silversmith Capital Partners.

We care about doing the work properly: listening first, building second and shipping quickly where it matters. Results matter more than rhetoric.

What guides us day to day:

Your birthday off - a full paid day, just for you, every year

Give Back Day - a paid day each year to volunteer for a cause you care about

Bonusly peer recognition - real-time shout-outs tied to our values, with points that convert to real rewards

Clearer Together - each quarter, one employee who exemplifies our values wins a fully-funded 5-night trip to one of our global offices (Sydney, Berlin, Leicester, Irvine or Ho Chi Minh City)

Stopover - travelling near one of our offices? Once a year we'll fund a day with the local team

100% Remote Culture: Work from anywhere in Vietnam that brings you happiness.

Performance-based Year-End Bonus: Recognizing and rewarding your individual contributions.

Wellness Allowance: Support for classes promoting physical and mental health.

Time Off: 20 days/year, in addition to Vietnam holidays.

MacBook Provided.

Collaborative Events: Offline meet-ups, monthly gatherings and year-end party.

Continuous Learning: Technical and general workshops, online resources.

Health and Wellness Benefits: Generali Health Care, annual check-up.

International Exposure: Enhance expertise and English communication skills.

We're committed to a fair and inclusive hiring experience. Hiring decisions at clearer.io are based on skills, experience and role requirements - nothing else. If you need any adjustments during the interview process, just tell us; it won't affect your application.