General Manager

A Carter Lumber General Manager is responsible for the overall operation management of multiple stores in a single market.  This is accomplished by following the direction set by the Market Manager or Market VP in the areas of foundation, inventory, sales and profit.  Complying with policies and procedures, monitoring key employees, controlling inventory purchases and levels, developing sales and communication are all components of this position.  Effective communication with the field, internal departments and external vendors is mandatory for the success of this position.

• Previous retail management experience, preferably in the building materials industry
• Previous experience managing installed sales and outside sales program
• Proven track record in sales management, primarily dealing with contractors
• Ability to direct and train others effectively as a team leader
• Demonstrated ability to increase sales and profitability
• Well-developed problem-solving abilities and strong conflict resolution skills
• Working knowledge of Microsoft Office including Word, Excel, Outlook, and PowerPoint
• Ability to travel to various jobsites; may include overnight travel

Store Operations:                                                                       

• →Manages and implements the overall direction of multiple stores in a market.  Responsible for properly delegating and overseeing all aspects of inventory and sales management, safety requirements and policies and procedures.  Effectively communicates sales and profit goals to ensure the support of the team. Facilitates frequent store visits and conducts job site visits when necessary. 

Staff Management:

• →Responsible for setting the direction and managing areas of employment such as; hiring, communication, motivation, discipline, separation and other areas.  Ensures goals are outlined for employees and are met.  Ensures sales team is up-to-date on product trends.

Sales & Relationship Building:                                                                

• →Manages the growth of the outside and installed sales programs by ensuring that new prospects are obtained and current relationships and services are successfully maintained.  This is accomplished by building relationships, following up on key accounts and resolving customer complaints effectively.

Knowledge & Training:                                                                                        

• →Identifies personal growth needs and learning opportunities.  Completes required training.  Commits to continued learning on products, packages, procedures and more.  Encourages and oversees employee career development.