Window & Door Service Technician

A Kempsville Building Materials (a division of Carter Lumber) Window & Door Service Technician will perform various repairs to windows and doors under warranty.  Knowledge of windows including installation will be vital in this position’s success as well as, a strong commitment to customer service.  A strong belief in the mission and goals of the company are necessary to this position.

Requirements:

•  Previous experience installing and repairing windows and doors
•  Strong knowledge of building materials and tools
•  Possess a strong work ethic and the ability to work under time constraints
•  Possess strong math skills
•  Ability to follow directions both written and verbal
•  Ability to analyze and solve problems

Responsibilities:

• Analyzes jobsite prior to beginning a job to ensure that quality repairs can be done.
• Repairs assigned warranty products using the appropriate tools.
• Conducts window and/or door performance tests.
• Create and supports a safe work environment on the job site to protect the interest of the company at all times.
• Ensures that customers are treated with the utmost respect and given the highest quality of workmanship.
• This is accomplished through timely completion of the job, attention to detail, following the company’s code of conduct and the ability to react to problems and complaints in a patient and understanding manner.
• Responsible for acquiring the training needed to repair the product safely and efficiently.
• Responsible for becoming certified in the product/area that is being repaired to ensure that we are providing the best service to our customers.