Sr. Specialist, Customer Success

• Sales Strategy: Developing sales strategies to acquire new customers. This involves identifying target industries, segments, and potential clients.

• Client Engagement: Building relationships with customers, understanding their needs, and being a trusted advisor to provide appropriate SaaS solutions to meet their requirements.

• Sales Presentations: Deliver compelling product demonstrations and presentations to potential clients, showcasing the value and benefits of the SaaS solution.

• Negotiation and Closing Deals: Negotiating contract terms and pricing with customers to secure new business and lead deal closures. Speak to senior executives (HR, TA) Department and help to convince HR TA

• Pipeline Management: Manage a sales pipeline, tracking leads, opportunities, and accounts in the customer relationship management (CRM) system.

• Revenue Forecasting: Forecast sales revenue and providing regular updates to sales management.

• Collaboration: Work with Sales Development Representatives (SDRs), Sales Managers and other partners (LinkedIn AE’s, project team, marketing, IT support, Sales Ops) to ensure agreement and increase sales process.

• Market Knowledge: Staying informed about industry trends, competitor activities, and market developments to position the SaaS product and maintain a competitive edge.

• Post-Sales Support: update CRM system for other teams to complete post sale activities 

You Have:

• 3-5 years of experience in a quota-carrying sales role

• For the Thailand market, fluency in Thai and English to serve customers 

• For the Philippines market, fluency in Tagalog and English to serve customers 

• Experience with recruiting, recruitment media and HR software  

• Experience with SaaS opportunities

• Experience selling IT or recruiting solutions   

• Knowledge of software contract terms and conditions with the ability to create fair transactions  

• Negotiation and accurate forecasting skills  

• Close high-level business in an evangelist sales environment  

• Use data to inform decision-making and persuade others   

• Manage multiple prospect situations simultaneously while positioning company products against direct and indirect competitors