Coatesgroup4d ago

Technical Project Manager

SydneyFull-time, Permanentmid

OperationsProject Manager

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Quick Summary

Overview

Be Part of Our Next Chapter For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers.

Technical Tools

OperationsProject Manager

Be Part of Our Next Chapter

For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!

We’re a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.

Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.

The Technical Project Manager reports into the VP of Software Delivery and is responsible for the day to day execution of software projects ensuring that projects are delivered on time, within budget, within scope and meeting quality expectations. They will ensure that project risks are adequately mitigated and any project variance is identified and escalated appropriately via the right communication channels. They will partner with both internal and external stakeholders to ensure that the project deliverables meet the end user requirements

Responsible for the successful delivery of technology projects end to end by managing risks and minimising variance throughout the life of the project
Responsible for determining all project deliverables and timelines, holding all stakeholders accountable for their streams of work, including technical business analysts, development teams, and QA
Responsible for the creation of the project plan and report on the progress of the project against these plans ensuring that each phase of the project is completed and agreed milestones have been met before moving to the next phase
Lead the financial reporting of the project including the development, monitoring and reporting on the budget
Run working groups and steering groups to ensure issues are escalated on a timely manner and through the correct channels
Manage project execution through risk and issue management, project monitoring, tracking reporting, workflow management, quality assurance, change management and communication management
Strong management of cross-stream internal and external project dependencies
Able to build solid schedules comprised of technical tasks and ensure all technical scope has been included in the delivery plan based on solution design
Understanding of technical deliverables and able to align them to business outcomes
Review and approve all user stories to ensure business and technical requirements are ready prior to starting sprints
Hands-on, able to run scrum teams and manage sprints as well as plan an end to end project schedule and deliver to key milestones

Relevant tertiary qualifications or professional certifications in Information Technology

Minimum 7 years’ project management experience delivering large-scale digital applications

Strong knowledge of solution architecture for digital solutions

Proven experience delivering software projects with budgets exceeding $5 million

Demonstrated experience presenting to senior executive stakeholders (mandatory), with exposure to C-suite executives (preferred)

Experience delivering complex technical projects across multiple workstreams

End-to-end software project management experience across all phases of the SDLC, successfully delivering multiple projects from initiation through to completion

Formal Project Management certification (PMP or PRINCE2)

Agile certification

Experience working within both Agile and Waterfall delivery environments

Previous experience as a Technical Business Analyst or Developer (preferred)