General Manager

This is a generic application to potentially work at any of our locations. Depending on where you live we will contact you if we have an opening within that area. Thank you very much for your application.

• Manage a restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization
• Total operational and financial responsibility for an individual unit
• Directly perform hands-on work on an ongoing basis to train employees, respond to customer service needs, or otherwise role model appropriate behaviors in the restaurant
• Managers provide overall leadership; recognize and motivate members of the team; coach and train the team for operational excellence
• General Managers are expected to be able to work 50 hours per week including peak periods, weekends and holidays/

• Strategic Thinking.
• Business Acumen.
• Communication Proficiency.
• Presentation Skills.

Oversee and Lead: Assistant Manager(s), Shift Supervisor(s) Mentors, and Restaurant Team Member(s)

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• →Control day-to-day operations by overseeing all scheduling labor, and the ordering of liquor, food and supplies, and developing the restaurant team
• →Manages 4-8 assistant managers, sous chefs and a Chef
• →Ensure Occupational Safety and Health Act, local health and safety codes, and company safety and security policy are met
• →Control Profit & Loss (i.e., plan attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• →Recruit, interview, and hire team members; conduct performance appraisals, take discipline action, motivate and train
• →Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
• →Ensure food quality and 100% customer satisfaction
• →Ensure complete and timely execution of corporate & local marketing programs
• →Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team

This position regularly requires long hours, weekend and holiday work.

No travel is expected for this position.

High School, College or University Degree Preferred

2-4 years supervisory experience in either a food service or retail environment, including Profit & Loss responsibility

Basic business math and accounting skills

Strong interpersonal and conflict resolution skills

Good oral/written communication skills

Strong analytical/decision-making skills

Basic personal computer literacy

None.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.