Front of the House Service Shift Manager - Salty's at the Sea - Seattle Airport- Full Time

Position Summary

Key Responsibilities

• Manages or assists with daily unit operations by monitoring cost controls, revenue, labor, inventory, and the overall quality of products and services.
• Supervises front‑of‑house employees, assigns duties, and ensures all areas of the unit are properly cleaned, maintained, and guest‑ready.
• Monitors and maintains quality control records, including quality assurance logs, loss‑prevention procedures, and cleaning and sanitation programs.
• Ensures full compliance with company policies, brand and/or franchise operating standards, and all applicable regulatory requirements.
• Operates the unit in accordance with airport rules and expectations, maintaining awareness of passenger volume and operational activity.
• Maintains effective communication and positive employee relations by assisting with progressive discipline, resolving employee concerns, supporting incentive programs, and participating in performance review processes.
• Assists with recruiting, selecting, promoting, and training associates, as well as processing status changes when needed.
• Collaborates with maintenance personnel to inspect, maintain, and arrange for the repair or replacement of equipment as necessary.
• Follows and monitors safe food handling, hygiene, sanitation, and workplace safety practices, ensuring compliance at all times.
• Performs other duties as assigned to support overall unit operations and guest service.

Decision-Making Authority

Qualifications

• Ability to speak, read, write, and comprehend instructions, correspondence, and memos in English. 
• Ability to communicate effectively in one‑on‑one and group settings with customers, coworkers, and staff.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to apply sound judgment and understanding when carrying out written, oral, or diagram‑based instructions.

Physical Demands