Automation Specialist

We are looking for an Automation Specialist to join our Intelligent Document Processing team. In this role, you aren’t just "entering data"—you are the architect building the brains that do the work for us. You’ll use tools to teach computers how to read, understand, and organize complex documents (like utility bills) with incredible speed and accuracy.

If you thrive on logic puzzles and love turning "chaos into clarity," you’ll fit right in. 

This is a hands-on role for someone who enjoys "flow state" work where detail is everything.

• →Solve the Puzzle: Every bill looks different. You’ll analyze these differences to ensure our automation can handle anything thrown at it.
• →Collaborate & Improve: Work closely with our product engineering and operations teams to fix glitches and find faster, smarter ways to get results.
• →Become a Subject Matter Expert: You’ll develop a deep understanding of the utility industry, becoming the go-to person for how data flows through our system.

• You are inquisitive. You like to know how things work under the hood.
• You are detail-obsessed. You notice the small inconsistencies that others miss.
• You enjoy logic. Whether it's a Sudoku, a complex board game, or an Excel formula, you like challenges that require clear thinking.
• You are AI-curious. You want to stay ahead of the curve by working with the latest document intelligence technology.

• Analytical mindset and strong attention to detail.
• Effective communicator - asks questions and shares knowledge
• Works well in both team and solo environments.
• Fast learner with curiosity and drive to master unfamiliar platforms and tools.
• Ability to self-manage workload and prioritize tasks based on project needs.

• Experience with ABBYY FlexiCapture/FlexiLayout or similar tools.
• Background in utility billing, document processing, or enterprise automation is a plus.
• Experience with Electronic Data Interchange files.
• Familiarity with document modeling, regular expressions (Regex), or data validation logic.
• Exposure to XML, JSON, Javascript, Python, prompt engineering, or generative AI tools.