Barista

We’re seeking a Full Time Barista to join our Operations team at Convene's property located at 22 Bishopsgate. This role will report directly to the Conference & Events Manager. 

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

The Barista will provide genuine anticipatory service to clients and participants in all aspects of hospitality. In this position, you will interact with our clients and ensure they have a great experience at Convene. We need someone with excellent communication and interpersonal skills, as well as someone highly motivated and ready to work with others. Our employees carry our Core Values every day: Genuine, Relentless, Integrity, and Teamwork.  

• →Greet all clients with enthusiasm and friendliness
• →Maintain a warm and friendly demeanor at all times
• →Provide world-class service, in accordance with our Brand Standards
• →Set up, replenish, maintain, and breakdown Food and Beverage stations
• →Accommodate special client needs and last minute requests
• →Develop relationships with clients
• →Accurately answer client questions about culinary and our spaces in a friendly manner
• →Read, understand, and execute Program Execution Orders
• →Follow checklists and Standard Operating Procedures
• →Set up and breakdown conference rooms and refreshing rooms as needed
• →Perform facility maintenance
• →Maintain safe, clean, organized, and well-stocked work areas
• →Responsible for constant sanitation, organization, and proper food handling
• →Have full knowledge of menus, recipes, and other pertinent information
• →Perform opening, mid-shift, and closing duties in accordance with company standards
• →Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups
• →Maintain a professional appearance at all times
• →Maintain professional working relationships with the team
• →Follow all Company drink recipes and procedures
• →Perform additional duties as assigned

• Minimum 1 year of Barista experience
• Basic knowledge of food and beverage
• Proven excellent communication and interpersonal skills
• Proven good organizational skills
• Must be highly motivated and ready to lead other team members
• Proficient in multitasking
• Flexible and long hours are sometimes required
• Ability to move, carry, push, pull and place objects up to 25 pounds without assistance
• Ability to reach overhead and below the knees
• Ability to stand, sit, and walk for an extended period of time

Health and Wellness

• Private medical insurance
• Subsidised eye care
• Subsidised fitness membership
• Employee Assistance Program: well-being support and personal advice programme

Time Off and Work-Life Balance

• 25 days annual leave plus bank holidays, and company sick pay
• Financial Support and Benefits
• Bonus scheme
• Interest-free loan for rail season tickets & further education
• Subsidised bicycle purchase through Cycle to Work scheme

Professional Development and Recognition

• Continuous professional and personal development support
• Employee recognition and reward programs to mark achievements and milestones

Community and Impact

• Opportunities to volunteer, donate, and participate in community give-back initiatives
• The opportunity to have a significant impact on your team and the business in the work that you do 

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.

#LI-CD1