Product and Delivery Specialist

  Position Title: Product and Delivery Specialist   Position Location: Plymouth Configuration Center, Plymouth, MN   Reports to: Supervisor, Plymouth Configuration Center   Job Summary: The Product and Delivery Specialist will be part of the PDS team providing high-quality solutions to our customers to ensure their investment in technology is consistent with their business objectives. Product and Delivery Specialist, working with engineers, represent PDS on the front line of customer support and play a crucial role in the day-to-day operations of the PDS Configuration and Cross Dock Centers. They receive and control inventory, must be able to perform on the spot problem solving, prepare orders for shipment and thrive in a team environment.      Essential Functions: Prepares work site by obtaining and delivering equipment, tools, supplies, and materials. A large percentage of work time is spent performing the duty. Identifies and verifies shipments against purchase orders, receiving new parts into inventory, stages inventory according to company standards, reports inventory variances, and participates in physical inventories. Pulls and stages orders from inventory. Labels customer assets, including the careful application and recording of asset tags to create critical asset records for our customers. Responsible for tracking, monitoring, and providing timely updates and complete documentation for open production work orders to ensure service level standards are met. Assists with product delivery if/as needed. Follows all “rules of the road” and operates PDS trucks in a safe manner. Responsible for delivery and/or pickup activities of delicate computer equipment. Works closely with Logistics department to coordinate on-time delivery/pickups. Interacts with clients on a regular basis. Enters required information in the regulated DOT driver logbook. Promotes a culture of continuous improvement through problem solving, preventing defects, and    workflow innovation recommendations. Participates in regular staff meetings and communicates relevant information. Performs other duties as required.   The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.   Required Skills/Abilities/Competencies Excellent verbal and written communication skills.  Ethical and Critical Thinking Excellent interpersonal and customer service skills. An aptitude and enthusiasm for technology.  Excellent organizational skills and attention to detail is extremely important. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to follow written and verbal instructions. Ability to prioritize tasks Ability to work independently without direct supervision. Ability to manage competing priorities in a fast-paced environment.  Willingness to work overtime when necessary   Education and Experience: High School diploma or equivalent. 1-3 years of general labor or customer service experience Valid driver’s license   Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to sit, talk, and hear. This position is very active and requires standing, walking, bending, kneeling, crawling, stooping, and crouching. The employee must occasionally lift and/or move up to 50 pounds. The employee is constantly required to use hands and fingers to feel, handle or operate objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.   Work Environment: Traditional logistics Warehouse / Operations environment Temperature fluctuations