Care Coordinator (Private Duty)

• Demonstrate and model company culture and values – safety, common beliefs, and a culture of feedback
• Maintain appropriate records for new and existing staff
• Facilitate New Employee Orientation as needed
• Oversee and assist in Payroll Administration by accurately approving and processing bi-weekly payroll for all staff within the assigned region
• Oversee and manage ongoing reports within the scheduling software
• Support A/R follow-up
• Oversee Schedule/Staffing: create, maintain, and manage staff schedules utilizing scheduling software
• Maintain all appropriate records of training for new and existing staff; ensure all new hires enroll in Relias, receive their learning plans, and complete all State regulatory training by mandatory deadlines
• Ensure monthly check-ins with all staff are completed
• Evaluate staff and make hiring or termination recommendations; manage and motivate staff to provide quality service
• Identify and recommend levels of care and ancillary services as needed
• Drive revenue opportunities
• Manage expenses
• Contribute to leadership meetings by running recurring data reports and analyzing results to inform operational strategies and improve business outcomes for the assigned region
• Travel as needed to complete client evaluations and/or care conferences
• Develop and maintain client care plans
• Assist with coverage for personal care in private homes
• Participate in on-call rotation
• Perform additional duties as assigned

• Deep Devotion: Demonstrate ability to develop caring relationships with direct reports
• Strives for Excellence: Teach, coach, and mentor, optimizing the team toward a goal or vision
• High Integrity and High Trust: Consistently deliver on commitments; maintain confidence and humility
• Motivates Others: Create an environment where employees can be their best version
• Decisive: Make decisions based on analysis, wisdom, experience, good judgment, and creative problem-solving; use curiosity and logic to solve difficult problems effectively
• Collaborator: Easily gain trust and support of peers; act as a team player
• Communication and Active Listening: Communicate in a respectful and professional manner with clients, families, co-workers, direct reports, and leadership staff

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