Learning & Development Specialist (CLS Operations)

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

By acting as a support for the establishment and execution of training plans based on company strategy, contribute to the development of employees' ability to perform their duties and to develop next-generation leaders and key talent 

• →Leveling/Experience: 2–5 years of experience in instructional design, technical training, or operational training—specifically within transportation, warehousing, or logistics.
• →Hands-on Familiarity: Understanding of sortation processes (scanning, cross-docking, conveyor systems), commercial driver compliance, and linehaul yard ops.
• →Instructional Tools: Proficiency with instructional design tools and standard LMS administration.
• →Communication & Engagement: Ability to build instant credibility with front-line workers, truck drivers, and site leadership.

• Application Review – Job Fit Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​