Coupang
Coupang7h ago
New

Staff, IT Operations Engineer (인천물류센터)

It Operations EngineerInfrastructure & Cloud
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Quick Summary

Overview

English text will follow Korean 회사 소개 쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사,

Technical Tools
It Operations EngineerInfrastructure & Cloud

English text will follow Korean

 

  • 인천4물류센터: 인천 서구 갑문4로 25
  • 인근 사업장을 포함하여 전 쿠팡 사업장의 지원이 필요합니다

 

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Responsibilities

~1 min read
  • Plan and operate IT services to ensure stable onsite end-user support and continuously improve related processes
  • Operate and maintain IT infrastructure and endpoint devices across sites
  • Execute onsite IT services and support site deployment for business initiatives and IT projects
  • Provide technical support for automation endpoint devices and site-level IT services
  • Procure, install, and manage IT endpoint devices and consumables
  • Manage IT assets, ensuring compliance and reporting accuracy on a regular basis
  • Identify, report, and resolve IT issues using standardized troubleshooting tools and processes
  • Collaborate with cross-functional teams by demonstrating strong stakeholder and business relationship management
  • Monitor KPIs continuously and manage operational tasks to ensure efficient IT service delivery
  • Drive technical innovation and transformation initiatives to enhance performance and productivity
  • Monitor and troubleshoot server and network (LAN/WLAN/WAN) activities and coordinate with vendor support teams to resolve issues
  • Partner with internal and external IT teams to implement change requests and execute IT projects
  • Support business-critical operations with flexible onsite presence and responsiveness
  • Manage vendors effectively to ensure service quality and operational excellence

Requirements

~2 min read
  • 12+ years of experience in IT site operations, end user services, fulfillment IT operations, or related fields
  • Experience configuring and operating IT devices and managing assets including PCs, PDAs, printers, VC systems, and network equipment
  • Hands-on experience with endpoint devices such as PDAs, laptops, desktops, scanners, and printers across Windows, ChromeOS, Linux, and Android
  • Experience with End User Computing and security tools such as ManageEngine, Jamf, SCCM, VMware Workspace ONE, Intune, MDM tools, and Active Directory
  • Knowledge and hands-on experience supporting networks, servers, storage, and IT infrastructure components
  • Project management experience delivering cross-functional initiatives
  • Strong interpersonal, verbal, and written communication skills
  • Basic knowledge of network administration and architecture
  • Understanding of access control models and network security principles
  • Experience using network diagnostic, monitoring, and analysis tools
  • Microsoft or Cisco certification with hands-on experience in problem management or center of excellence environments
  • Valid driver’s license and ability to travel onsite
  • PRINCE2 or PMP certification for project management
  • Six Sigma Belt or Lean certification for process improvement
  • Experience presenting to senior leadership and key stakeholders
  • Experience with ITIL-based IT service operations or infrastructure workplace projects
  • Experience managing PMP-based projects
  • Experience supporting fulfillment centers, delivery operations, or customer service environments
  • Experience working with or supporting logistics systems such as WMS or TMS
  • Experience with OOBE projects, Autopilot, DEP, ChromeOS device deployment
  • Experience managing IT service outsourcing including SLA, contracts, reporting, and KPIs
  • Experience designing remote IT services and user self-service solutions
  • Strong problem-solving mindset with the ability to dive deep and think systematically
  • Application Review - 1st Interview - 2nd Interview - Offer
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
  • Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
  • Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
  • Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
  • This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes
  1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
  2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
  3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
  4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
  5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

Location & Eligibility

Where is the job
South Korea
On-site within the country
Who can apply
KR

Listing Details

Posted
June 12, 2026
First seen
June 12, 2026
Last seen
June 12, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
67%
Scored at
June 12, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
Coupang
Coupang
greenhouse

Coupang is a U.S. retail company known for its fast delivery services and commitment to customer satisfaction.

Employees
5k+
Founded
2010
View company profile
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CoupangStaff, IT Operations Engineer (인천물류센터)