26d ago

UX Researcher II

Atlanta Gamid

DesignUx Researcher

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Quick Summary

Key Responsibilities

Define research plans with goals, hypotheses, method rationale, sampling strategy, recruitment approach, and timelines. Conduct interviews, usability tests, concept and desirability evaluations,

Requirements Summary

Bachelor’s degree in and 2 years’ experience in a related field. The right candidate could also have a different combination,

Technical Tools

DesignUx Researcher

Cox Automotive - USA

Engineering / Product Development

UX Researcher II

Individual Contributor

Yes, 15% of the time

Day

What We Offer

~1 min read

Compensation includes a base salary in the range of $89,400.00 - $134,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

As a User Researcher II, you will independently plan and execute mixed methods studies across a product area. You will demonstrate skilled proficiency in interviewing, usability testing, surveys, task analysis, concept testing, and journey mapping. You will manage research logistics end-to-end, analyze both qualitative and quantitative inputs, and deliver actionable insights that influence product and design decisions. User Researchers at this level operate with growing autonomy, use agentic AI to accelerate analysis and synthesis, and work closely with Research Ops to ensure compliance, quality, and effective reuse of insights.

Responsibilities

~1 min read

→Define research plans with goals, hypotheses, method rationale, sampling strategy, recruitment approach, and timelines.
→Conduct interviews, usability tests, concept and desirability evaluations, remote unmoderated tests, card sorts, tree tests, and structured surveys.
→Design and deploy surveys, analyze quantitative data, and interpret results.
→Map user tasks and workflows to identify friction, motivations, and opportunities.
→Develop personas and journey maps based on collected research.
→Recruit participants in conjunction with Research Ops through multiple channels, ensuring diversity and representation.
→Apply agentic AI to cluster qualitative data, summarize sessions, and accelerate analysis.
→Synthesize multi‑method insights into clear, actionable recommendations.
→Create compelling research readouts for cross-functional partners and collaborate closely with designers and PMs to incorporate findings into decisions.
→Contribute to repository hygiene through tagging, structuring, and maintaining past insights.
→Track research progress, risks, and dependencies using standard workflows.
→Support stakeholder alignment discussions with evidence driven arguments.
→Conduct post‑study evaluations to improve future research.

Requirements

~1 min read

Bachelor’s degree in and 2 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and up to 2 years’ experience; or 6 years’ experience in a related field
Skilled proficiency in a range of methods, including interviews, usability testing, surveys, and task analysis
Strong ability to conduct analysis of qualitative and quantitative data
Experience with remote research tools and survey platforms (e.g., UserTesting, Qualtrics, Figma, SharePoint)
Ability to independently manage research projects and logistics
Effective cross-functional collaborator with strong communication skills
Experience distilling complex findings into clear, engaging narratives
Skilled in developing personas, journey maps, and workflows
Strong understanding of human behavior, motivation, and decision-making
Familiarity with analytics tools or interpreting behavioral data
Demonstrated ability to use AI tools for synthesis and insight acceleration
Strong organizational and planning skills
Balances multiple research efforts concurrently with minimal oversight
Use of general purpose LLM tools to analyze and synthesize user behavior, identify patterns, and prioritize opportunities
Use AI to accelerate discovery, experimentation, development, and recommend improvements throughout the product design process
Bachelor’s degree in a relevant field; master’s degree preferred
2–4 years of applied UX research experience

May require periodic travel for on‑site testing or field studies.

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.