Systems Engineer

Description

We are seeking a Systems Engineer to play a key role in building and sustaining the backbone of our IT operations. This position is responsible for delivering a secure, resilient, and high-performing infrastructure that spans Windows and Linux servers, Azure and Microsoft 365 services, databases, and virtualized environments. You will ensure that critical systems remain reliable and efficient, while also strengthening business continuity through effective backup and disaster recovery practices.

• Hands on experience with Cisco, Citrix, and other networking equipment.
• Strong knowledge of TCP/IP, routing protocols, VLANs, and QoS.
• Proficiency with network monitoring and management tools (e.g., SolarWinds, PRTG, Nagios).
• Experience with cloud networking (Azure Virtual Network, or hybrid environments preferred.)
• Ability to create professional presentations using software (PowerPoint, Prezi, etc.)

• →Perform administration of Windows Server, database Server, and Linux systems across enterprise environments
• →Administer and support core infrastructure components including DNS, SAN, VMware, Active Directory, Microsoft Exchange/Office 365, and security tools.
• →Manage and maintain security patching, configuration monitoring, system performance, backup and recovery, disaster recovery, and incident response protocols.
• →Administer datacenter infrastructure technologies such as virtualization, enterprise storage, backup solutions, and zero trust network architectures.
• →Utilize ITIL-based frameworks for incident, asset, and change management; experience with platforms like ManageEngine ServiceDesk Plus, Ivanti Service Manager, or ServiceNow is preferred.
• →Ensure the reliability, security, and availability of all systems, servers, and network infrastructure.
• →Monitor, diagnose, and resolve complex system issues using logical analysis and creative problem-solving techniques.
• →Develop and implement strategies to enhance system performance, increase operational efficiency, and reduce downtime.
• →Create and maintain technical documentation, network diagrams, and process flowcharts to support team operations and ensure adherence to best practices.
• →Track and report on system performance metrics, providing actionable insights and clear statistics to IT leadership.
• →Collaborate with internal IT teams, business stakeholders, and external vendors to align infrastructure capabilities with organizational goals.
• →Participate in an on-call rotation and provide emergency support during critical incidents or scheduled maintenance windows.

Physical Requirements: During the course of a normal workday, incumbents will sit, stand, walk, see, hear, reach, push, pull use gross and fine motor coordination for activities such as using standard office machines, using paper and routinely lift and carry incidental items such as computers and printers weighing in excess of 40 pounds. Will occasionally stoop, kneel, and lift objects for the purpose of installing desktop software, cables, and networking materials.