Senior Product Designer, Core Platform

The Platform Product Designer is responsible for the horizontal frameworks and shared capabilities that every Cresta product is built on top of — from AI Agent and Agentic Assist to QM/Coaching and Insights.

You design platforms, not point solutions. You think horizontally and systematically. You make sure cross‑cutting concerns are solved once as a reliable, extensible platform, then reused across products and customers — rather than being rebuilt product‑by‑product. Your work makes these capabilities self‑serve and customizable for both internal squads and external customers/partners.

Note this is not a Design Systems-only role. Example workstreams include but are not limited to:

• Frontend platform (building blocks of libraries and UI frameworks)
• Internationalization and languages
• Roles and permissions / IAM
• Organizational and user management
• Accessibility / WCAG
• Data and metadata management
• Integration experience with 3rd-party data platforms
• Login flows and onboarding experience
• Notifications and alerts
• Privacy and PII redaction experiences
• SDK and dev tools

• →You'll design frameworks instead of point solutions, and the frameworks you design should be scalable, self-servable, and customizable for both business users and developers.
• →You'll understand how data, permissions, and services flow across products, and reflect that in clear mental models in design.
• →You'll partner with Platform PM and Platform tech leads to help shape the strategy of the platform.
• →You'll vibe code/vibe design in Cursor or Claude for proof-of-concept, then apply rigor and thoughtfulness to make it an enterprise-ready experience.
• →You'll advocate for craft - raise the quality bar and help the team develop a shared eye for what great looks like.
• →You'll drive cross-squad alignment by understanding their needs, and secure buy-in and drive adoption from stakeholders.
• →You'll have good judgment about when to ship: perfect is the enemy of good.