Driver/Door Attendant

*The Aloft Portland is looking for a Full-Time, Seasonal Door Attendant*

The Van and Shuttle Driver will drive guests to area locations within a mile radius of the hotel. 

• →Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• →Resolve guest complaints, ensuring guest satisfaction.
• →Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• →Maintain knowledge of a) scheduled daily activities. b) daily arrivals/departures, house count. c) features and services provided by the hotel. d) hours of operation of each outlet. e) parking facilities, layout, hours of operation, prices, and procedures.
• →Greet arriving guests/visitors; bid farewell to departing guests/visitors and invite them to return.
• →Drive guests to the desired location within a one-mile radius of the hotel
• →Ensure security of the vehicle and its keys.
• →Relay accurate directions to guests/visitors on inquiries regarding destinations within the local area.
• →Inspect vehicles on a daily basis
• →Report any vehicle/safety hazards;
• →Follow designated procedures for vehicle accidents, breakdowns, and incidents.

• Valid drivers' license.
• Excellent driving record.
• Thorough knowledge of local areas and roads. 
• 3+ years of experience driving vehicles.
• Good understanding of the English language.
• Able to drive all types of vehicles.
• Compute basic arithmetic.
• Ability to communicate effectively with others both verbally and written.
• Provide excellent customer service and maintain a professional demeanor.
• Maintain concentration and think clearly under all driving conditions.
• Work in variable weather conditions.
• Ensure security of vehicles and hotel property. 
• Maintain confidentiality of guest information and pertinent hotel data. 
• Perform assignments with minimal supervision. 
• Work cohesively with co-workers as part of a team. High school graduate or equivalent vocational training certificate. Prior training in guest relations. Knowledge of vehicle maintenance. Previous experience in a similar position in the Hospitality industry is preferred.
• Must be flexible to work any shift as required, including weekdays and weekends.

From basic benefits to added advantages, Crestline Hotels & Resorts does what it takes to take care of our Associates—both in and outside of work.  Benefits include: Health and Welfare plans to include Medical/Dental/Vision options, Competitive Paid Time Off, 401k Savings Plan with Company Match, Volunteer Opportunities, Educational Assistance, Travel Discounts, and more!   *Benefits may vary depending on location.

*No application deadline. All positions posted on on-going basis until filled*