Operations Coordinator

Are you ready to streamline operations and elevate marketing efforts at a firm dedicated to client advocacy?

Can you seamlessly coordinate with external vendors while managing intricate office tasks?

Do you enjoy using tech tools and AI to optimize workflows and boost productivity?

Are you a proactive problem-solver who thrives in a fast-paced legal environment?

• Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.

• →Vendor Coordination: Manage relationships and coordination with external marketing and operational vendors.
• →Marketing Support: Oversee digital marketing tasks including content creation and social media management using tools like Camtasia and Canva.
• →Administrative Management: Streamline office operations, including email triage and calendar management for Jon Hawk.
• →Case Progression Facilitation: Assist in monitoring case progress and identifying bottlenecks to ensure timely case movement.
• →Finance Coordination: Support light finance oversight such as reviewing financial reports for planning and meeting preparation with accountants and financial advisors.
• →Networking and Outreach: Plan and participate in community engagement and networking events to enhance the firm's visibility. Manage projects and events such as seminars, webinars, and public events.

• Marketing Experience: Hands-on experience in digital marketing, content coordination, and basic video editing. Familiarity or willingness to learn SEO optimization to improve website visibility through content strategy. 
• Vendor Management: Demonstrated success in managing and auditing external service providers.
• Technical Proficiency: Familiarity with tools such as GoDaddy, Camtasia, Facebook, Instagram, Canva, YouTube, TikTok, and Google Workspace. Experience with Filevine Case Management or similar software for law firms is a plus but not required.
• Organizational Skills: Strong multitasking abilities with an emphasis on detail and follow-through.
• Communication Skills: Excellent communicator comfortable with representing the firm in various settings.
• Proactive Mindset: Self-starter with an ability to address issues promptly and independently.

• Direct Impact: Engage directly with leadership and make significant contributions to the firm's operational success.
• Collaborative Culture: Join a small, tight-knit team that values teamwork and collective problem-solving.
• Innovative Environment: Opportunity to leverage new technologies and AI tools to improve operations and marketing efforts.
• Learning Opportunities: Access to professional development courses and workshops funded by the firm.

• Excellence – We hold ourselves to a high standard and take pride in delivering exceptional work.
• Attention to Detail – The small things matter, especially when our clients are counting on us.
• Professionalism – We approach every interaction with respect, integrity, and accountability.
• Kindness, Honesty, and Humility – We treat others well, speak truthfully, and remain open to growth.
• Teamwork – We succeed together and support one another in achieving shared goals.
• Hard Work & Focus – We show up ready to contribute, solve problems, and move the firm forward.
• Emphasis on Learning – We believe in continuous improvement and developing our skills.
• Acceptance of Criticism & Radical Candor – We welcome constructive feedback and communicate openly to get better.
• Appropriate Work/Life Balance – We value sustainable performance and respect the importance of life outside of work.
• Community Engagement- We are actively involved in our community, participating in initiatives such as volunteering with Ronald McDonald House Charities of Central Georgia, the Cherry Blossom Road Race, the Rotary Club of North Macon, and supporting impactful organizations like Families 4 Families.

If these values resonate with you and you’re excited about contributing to a high-performing team, we would love to hear from you.