Final Documents Specialist

Lc10530mid

Other

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Quick Summary

Key Responsibilities

Receive incoming trailing documents through various mail sources, opens and preps for imaging,

Requirements Summary

High School Diploma or equivalent. 1 year of residential mortgage experience. Experience with Mortgage Loan documents and title work, preferred. Excellent customer service skills.

Technical Tools

Other

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

Responsibilities

~2 min read

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Receive incoming trailing documents through various mail sources, opens and preps for imaging, scans documents into LOS system and identifies Investor on the loan for determination of mailing the trailing document to the investor.
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Perform data entry in LOS system marking document as received, and enter date shipped to the Investor of record.
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Pull reports from LOS system to identify the aged trailing documents currently outstanding with investors.
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Monitor aged trailing documents in an active pipeline.
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Perform follow-ups with settlement companies and attorneys’ offices to obtain aged missing documents outstanding for delivery to the Investors.
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Obtain Certified True Copies of Mortgage/Deed of Trust from County Recorder Offices and/or final Title Policy copies from settlement agents or attorney’s offices when determined that the document has been lost or aged.
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Prepare Scrivener’s Affidavits and assignments as needed and have signed by the Executive Team for recording.
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Monitor and answer general questions being received in the Final Docs Team e-mail box.
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Perform weekly reviews of trailing documents received that were not sold to an investor at time of receipt to determine if an Investor has been assigned for delivery of the trailing documents received.
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Work with Investors, Internal departments, and settlement/attorney offices to cure defects found in the Mortgage/Deed of Trust or Final Title Policy including re-recording if needed.